Ottobock ยท 14 hours ago
Patient Care Coordinator
Jonesboro, AR, US, 72401
Full-time
Onsite
New Grad, Entry LevelOttobock is a network of orthotics and prosthetics clinics dedicated to providing high-quality care to patients. They are currently seeking a Patient Care Coordinator in Jonesboro, AR, who will play a crucial role in ensuring the efficiency and comfort of the clinic through various administrative tasks and patient interactions.
ManufacturingMedical Device
Responsibilities
Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments
Ensure customers receive the best service possible and concerns are satisfactorily resolved
Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate
Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate
Assist in securing insurance authorizations for patient cases as needed
Create patient account profile in the Medical Record system
Perform light shipping and receiving of medical device products and components
Maintain a clean office work environment
Accept cash payments from patients as appropriate
Comply with Corporate Compliance and HIPAA responsibilities
Perform other duties and special projects as assigned
Qualification
Required
Proficient in MS Office and databases
Strong communication and interpersonal skills
Excellent organizational, analytical, and time management skills
High school diploma or equivalent
Office administrative management experience, preferably in a medical/dental/therapy office
Customer service experience
Preferred
Knowledge of Medicare, Medicaid preferred
Bilingual preferred
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Company
Ottobock
Ottobock is a prosthetics company that manufactures and provides prosthetic products and other technology solutions.
Founded in 1919
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Wilson Constantine
Chief Executive Officer
Ben Bailey
EVP & CFO Ottobock North America
Company data provided by crunchbase