Amazon · 1 month ago
Content Policy Operations Specialist, Prime Video Trust & Safety
Austin, Texas, USA
Full-time
Onsite
Entry, Mid Level
$47K/yr - $101K/yr
2+ years expAmazon is seeking a Content Policy Operations Specialist to join the Prime Video Trust & Safety Operations team. The role involves supporting compliance operations, making high judgement decisions, and driving projects to improve efficiency in content policy management.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Conduct manual reviews of global content policy compliance operations
Make high judgement decisions on compliance actions
Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate
Develop and maintain standard operating procedures by effectively collaborating with stakeholders including Policy, Operations and Program teams
Document comprehensive content investigations reports
Help drive critical decisions by analyzing data and surfacing insights to improve efficiency
Participate in ad-hoc projects/assignments as necessary
Develop subject matter expertise in industry best practice
Qualification
Required
Bachelor's degree or equivalent
Can work with sensitive and/or graphic content
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience handling confidential information and maintaining professionalism in dealing with senior executives
Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
2 years of Trust & Safety, law, risk management, investigations, compliance, or program management experience
Experience with U.S. and/or global political content, with the ability to analyze political narratives, assess risk, and contextualize emerging trends
Proven ability to exercise high judgement when policies are not well defined
Preferred
Experience in fraud/risk investigations
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc
Effective written and verbal communication skills to clearly articulate complex information in policy documents, risk assessments, or technical reports
A love of movies and TV!
Benefits
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase