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Cooper University Health Care · 2 months ago

CCA PRACTICE OPERATIONS MANAGER

TURNERSVILLE, NJ

Full-time

Onsite

Mid, Senior Level

3+ years exp

Cooper University Health Care is dedicated to providing extraordinary health care through innovative practices and a commitment to their team. The CCA Practice Operations Manager will oversee daily operations, manage staff, and ensure compliance with regulations while collaborating with medical directors to meet quality metrics and goals.

Health CareInnovation Management

Responsibilities

Set strategic goals with sound analysis and projections for business success

Review and renew, or establish standard operating procedures for organizational operations, including legal and regulatory compliance

Establish and implement effective workplace procedures

Ensure policies and best practices are up to industry standards and government regulations

Oversee and provide direct oversight of PSRs, MAs and clinical operations

Hire, train and monitor administrative operations

Monitor the inventory for medications and medical equipment and organize for resupply

Interact with patients and address their complaints

Coordinate regular staff meetings and performance reviews

Collaborate with physicians to develop business strategies and patient services

Excellent analytical and problem-solving skills

Understanding of health and safety standards in the medical industry

Good understanding of regulatory, human relations and HIPAA

Must have knowledge and the ability to complete Kronos payroll, PTO, staffing schedules and evaluations

Must have knowledge of P&L’s, budgets and business operations

Perform data reporting for CCA and ensure all departmental goals are met

Collaborate with CCA Practice Medical Director to ensure quality, patient access metrics and administrative stats are met

All other duties as assigned

Qualification

Ambulatory Operations ManagementRegulatory Compliance KnowledgeHealthcare Finance KnowledgeStaff ManagementAnalytical SkillsEHR ProficiencyCommunication SkillsProblem-Solving SkillsOrganizational SkillsLeadership SkillsTime Management Skills

Required

Minimum 3+ years of management experience with a strong and extensive background in building strong relationships and managing teams with staff at multiple levels

Proven success in managing programs, fiscal, and employee HR matters, statement of operations, budgets to ensure the success of operations

Working knowledge of regulatory compliances in an ambulatory setting with a strong understanding of HIPAA and business practices

Must display excellent written, organizational, and verbal communication skills

Excellent analytical, problem-solving, and multitasking skills

Computer literacy and knowledge of relevant health care and administrative software

Good leadership, motivation, training, and goal-setting skills with an understanding of P&L's and operation statements

In-depth knowledge of health care finances, best practices and standards

Great organization and time management skills with the understanding of health and safety standards in the medical industry

Must have the ability to establish and implement effective workplace procedures and ensure policies are followed

Excellent communication, interpersonal, and presentation skills

Must be detailed oriented and able to perform in a fast-paced environment

Strong analytical thinking and problem-solving skills with proficiency in strong computer (EHR) and IT system capabilities i.e. Microsoft Office, Excel, Word, PowerPoint

3+ years' experience in management and operations in Ambulatory Care setting

Prior leadership experience a must

Preferred

Bachelor Degree Preferred

Benefits

Health, dental, vision, life, disability, and retirement

Comprehensive benefits program

Attractive working conditions

Opportunities for career growth through professional development

Company

Cooper University Health Care

Glassdoor3.6

Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.

Founded in 1887

Camden, New Jersey, USA

10001+ employees