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Horizon Realty Advisors · 1 day ago

Maintenance Supervisor

OVERLAND PARK, Kansas

Full-time

Onsite

Mid Level

Horizon Realty Advisors is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. They are seeking a full-time Maintenance Supervisor to oversee maintenance needs, ensure property appearance, and manage service requests while fostering positive resident relations.

Real Estate

Senior Management

Responsibilities

Maintain positive resident relations through superior service

Participate in the daily operations of the property

Supervise the Maintenance Team

Inspects the grounds, buildings and other community features various times throughout the day to identify, minimize and correct hazardous property conditions, liability concerns, and maintains exceptional property appearance in line with HRA standards

Fulfills resident service requests in accordance with HRA policy while maintaining superior customer service

Trains the Maintenance team on HRA standards for maintaining exceptional property appearance and fulfilling resident service requests. Monitors service request turnaround time and responsiveness, and immediately corrects if HRA standards are not being met

Performs unit inspections to determine move-in readiness after move-outs, and assist with make ready processes prior to new resident move-in both throughout the year and during turn season

Assists Property Manager with creating turn make ready board, key replacement process, vendor key system and all other turn related processes, such as ordering turn supplies/appliances for the units in a timely manner while remaining in line with the allotted budget. Additionally, oversees vendor negotiation, scheduling and contracting

Lifts and work with heavy equipment as needed

Supervises the Maintenance Team; Interview, hire and train maintenance team for property location. Plans and organizes tasks for all technicians and porters before the start of each shift. Additionally, conducts performance evaluations that are timely and constructive

Manages and maintains a preventative maintenance program that extends the life of the community while minimizing future repairs

Maintains well-organized and properly stocked maintenance shop while adhering to safety standards, OSHA guidelines and remaining in line with allotted budget

Performs hands on maintenance while overseeing the maintenance and repairs of electrical, plumbing, heating, ventilation, air conditioning (HVAC), carpentry, painting, drywalling, appliances, and other building systems

Performs Maintenance callbacks of assigned service requests

Designs, implements, and executes in-house and/or capital projects as assigned by Property Manager or Corporate team. Assists with department budget estimates and costs of specific repair projects

Ensures consistency in dealing with residents on all matters. Complies with all federal, state, and local laws relating to Fair Housing

Performs after hour and/or weekend "on call" duties as assigned

Qualification

HVACPlumbingElectrical maintenanceSupervisory skillsPreventative maintenanceCustomer serviceTeam trainingSafety standards

Required

Maintain positive resident relations through superior service

Participate in the daily operations of the property

Supervise the Maintenance Team

Fulfills resident service requests in accordance with HRA policy while maintaining superior customer service

Trains the Maintenance team on HRA standards for maintaining exceptional property appearance and fulfilling resident service requests

Monitors service request turnaround time and responsiveness, and immediately corrects if HRA standards are not being met

Performs unit inspections to determine move-in readiness after move-outs, and assist with make ready processes prior to new resident move-in both throughout the year and during turn season

Oversees vendor negotiation, scheduling and contracting

Lifts and work with heavy equipment as needed

Supervises the Maintenance Team; Interview, hire and train maintenance team for property location

Plans and organizes tasks for all technicians and porters before the start of each shift

Conducts performance evaluations that are timely and constructive

Manages and maintains a preventative maintenance program that extends the life of the community while minimizing future repairs

Maintains well-organized and properly stocked maintenance shop while adhering to safety standards, OSHA guidelines and remaining in line with allotted budget

Performs Maintenance callbacks of assigned service requests

Designs, implements, and executes in-house and/or capital projects as assigned by Property Manager or Corporate team

Assists with department budget estimates and costs of specific repair projects

Ensures consistency in dealing with residents on all matters

Complies with all federal, state, and local laws relating to Fair Housing

Performs after hour and/or weekend 'on call' duties as assigned