Compucom Staffing ยท 2 months ago
Level 1 Information Systems Specialist
Berkeley, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $26/hrCompucom Staffing is looking for a Level 1 Information Systems Specialist to join their team onsite in Berkeley, CA. This role will provide hands-on support for computers, mobile devices, printers, and basic network systems, ensuring smooth day-to-day operations for staff.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Set up and maintain desktops, laptops, mobile phones, and printers
Troubleshoot and resolve technical issues for end users (in person or remotely)
Validate device warranties with manufacturers
Document support activities and resolutions in the IT Service Management (ITSM) system
Assist with user account setup and management (e.g., shared drives, mailboxes)
Install and update software applications
Coordinate with vendors or third-party support when needed
Create and update internal knowledge base articles
Schedule and support on-site technical services
Qualification
Required
Basic understanding of PC hardware and operating systems
Familiarity with network basics (cabling, architecture, connectivity)
Experience with standard office software (Word, Excel, databases, web browsers)
Knowledge of multifunction printers and basic networking
Exposure to tools like Citrix, FortiToken, and Microsoft Intune (for managing devices)
Ability to follow department policies and procedures
Strong customer service and communication skills
Organized and detail-oriented
Able to work independently and as part of a team
Preferred
Prior experience in a unionized or government setting is a plus
Successful working in a collaborative, team setting
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase