NEOGOV · 14 hours ago
International Bridges Operations Manager (Promotional)
Various Locations within the City of El Paso, TX
Full-time
Onsite
Mid, Senior Level
$65K/yr - $98K/yr
6+ years expNEOGOV is a company focused on public sector solutions, and they are seeking an International Bridges Operations Manager. The role involves overseeing the management of international bridges, ensuring efficient toll collection, physical security, and maintenance of bridge facilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee and manage toll collection and parking meter system operations
Ensure that all tolls and parking revenues are properly accounted
Oversees revenue operations to ensure that administrative, accounting and audit requirements are satisfied
Prepares reports of toll and parking meter revenue collected, verify collections, report discrepancies and produce other periodic reports
Oversees scheduled maintenance and repair of bridge approaches, lane marking, toll booths, computer systems, parking meters, video security and lighting systems and order supplies, materials and equipment to ensure efficient toll operations
Reviews and monitors section’s budget and may assist in the preparation of the annual budget
Analyzes, evaluates and recommends plans and procedures to assure maximum efficiency of bridge operations in area of assignment
Ensure that responses to inquiries and complaints from public officials, other departments, contract personnel or the general public are provided
Provide accurate information to inquiries either in person or by phone, research and respond to complaints and assist employees in responding to complaints or inquiries, including complaints from individuals who may be irate
Ensure contract compliance related to security, maintenance, and armed delivery service
Coordinate with federal agencies and Mexican authorities on operational issues
Keep abreast of federal policies and issues impacting international crossings
Oversight of toll collections automated count/verification system
Supervise assigned personnel
Assign, schedule, guide and monitor work
Appraise employee performance and review subordinate supervisors’ appraisals
Provide for training and development
Counsel, motivate and maintain harmony
Identify and resolve staff differences, conflicts and deficiencies
Interview applicants
Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes
Enforce personnel rules and regulations and work behavior standards firmly and impartially
Approve leave requests and document absences
Perform related duties as required
Perform duties of immediate supervisor, coworkers, maintenance or customer service personnel as necessary to ensure continuity of operations during absences
Advise supervisor in a timely manner of situations or issues that have or could lead to deviation from expected results and recommend appropriate solutions or options
Maintain accurate records and prepare periodic internal or external reports including summaries of revenue collected or deposited
Qualification
Required
High School Diploma or equivalent or higher plus six (6) years supervisory experience in cash processing such as toll collection or cashiering
Texas Class “C” Driver's License or equivalent from another state
Benefits
LIFE AND HEALTH INSURANCE
Basic Life Insurance Coverage is available at no cost to eligible employees.
Additional Life Insurance and coverage for your dependents are also available.
Employees can select optional Dental, Vision, and Short Term Disability coverage.
Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses).
An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost.
The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives.
The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase