Jeremiah's Italian Ice · 1 week ago
Research & Development Project Coordinator
Orlando, FL
Full-time
Onsite
Mid Level
3+ years expJeremiah's Italian Ice is focused on innovation in their product offerings, and they are seeking a Research & Development Project Coordinator to support their R&D activities. This role involves coordinating product development processes, managing documentation, and ensuring efficient project execution from concept to launch.
Food and BeverageFranchiseRestaurantsSnack Food
Responsibilities
Support new product development from initial concept through final formulation, including testing, documentation, and presentations, with an emphasis on Limited Time Offers (LTOs), menu platforms, and innovation calendar execution
Assist in executing key R&D meetings and presentations, including large cross-functional product reviews and innovation forums (e.g., JFAC-style meetings)
Organize, coordinate, and facilitate testing processes such as product cuttings, equipment testing, taste tests, water quality assessments, and product demonstrations
Partner with the Director of R&D to develop, maintain, and organize comprehensive R&D documentation, including finished product specifications, raw and packaging material specifications, recipes, formulations, product safety documentation, and cost analyses
Support supplier collaboration and relationship management by coordinating communication, documentation, and follow-up with ingredient, packaging, and equipment suppliers
Develop, maintain, and present project deliverables including equipment testing summaries, product and sample testing results, regulatory and safety considerations, and project progress reports
Foster strong cross-functional collaboration by providing accurate, timely, and proactive R&D information to internal stakeholders, demonstrating a strong sense of urgency and ownership
Proactively manage the R&D facility by maintaining, setting up, and breaking down testing equipment and ensuring the facility is prepared for daily testing, presentations, and supplier interactions
Provide administrative and organizational support to the R&D department to ensure smooth day-to-day operations and consistent project progress
Learn, understand, and execute against Jeremiah’s Italian Ice’s innovation process, including stage gates, milestones, innovation calendars, and launch timelines
Participate hands-on in product development activities, including prototyping, testing, optimization, and refinement of new and existing products to improve quality, cost, and performance
Qualification
Required
Bachelor's or Associate's degree preferred
Minimum of 3–5 years of experience in research, product development, or a related field
Working knowledge of the product development lifecycle, including concept development, testing, validation, and launch
Basic product safety, food quality, and regulatory compliance knowledge; ability to research and stay current with applicable standards
Experience working with suppliers, including coordination, communication, and relationship management
Understanding of product costing, cost drivers, and opportunities for cost savings and optimization
Strong organizational and project management skills with a demonstrated sense of urgency
Excellent written and verbal communication abilities
High attention to detail with strong documentation and reporting skills
Proficiency in Microsoft Office, Excel, and Google Docs; ability to quickly learn new software
Ability to collaborate cross-functionally and support multiple projects simultaneously
Experience operating food service equipment or willingness to learn
Passion for product optimization, innovation, and continuous improvement
Ability to move throughout office, store and R&D spaces, including standing, walking, kneeling, and bending for extended periods
Ability to sit or stand for extended periods of time
Ability to express or exchange ideas verbally and perceive sound by ear
Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders
Ability to occasionally, regularly, and frequently move objects (lift, push, pull, balance, carry) up to 50 pounds
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals, and loud or noisy environments
Ability to travel via automobile for extended periods of time
Benefits
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company
Jeremiah's Italian Ice
Jeremiah's Italian Ice provides a broad range of flavored frozen treats along with catering, party pack, and franchising services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Litwack
Founder/CEO
Michael Keller
CEO/President
Recent News
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2026-01-07
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