Smart Communications. · 11 hours ago
Commercial Manager
United States
Full-time
Remote
Mid, Senior LevelSmart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. The Commercial Manager will support sales and legal teams in commercial negotiations and deal structuring, ensuring efficient and effective pricing strategies while driving revenue optimization and supporting the company's growth.
Cloud ManagementInformation ServicesInformation TechnologyInsurTech
No H1B
Responsibilities
Support sales and legal teams in preparing and reviewing standard commercial terms, order forms, and renewals
Partner with sales on deal structuring, ensuring compliance with pricing policies and approval processes
Analyze account history and data from Salesforce to create pricing strategies for maximizing revenue for small accounts and renewals contracts
Manage commercial tasks for smaller or low-complexity deals (new business and renewals)
Conduct pricing analysis and modeling to support renewals and new business proposals
Assist in developing competitive pricing benchmarks and renewal optimization strategies
Work with Customer Success team to help identify opportunities for revenue uplift through upsells or early renewals
Liaise with Finance to resolve billing discrepancies and verify financial accuracy in deal data
Support Customer Success Managers with data on renewal rights, usage thresholds, and contract terms
Partner with Legal and Operations to ensure timely deal execution and compliance
Assist Sales with ensuring correct product configurations and commercial terms are represented in orders and contracts
Support continuous process improvements within the deal booking and contracting cycle
Qualification
Required
Highly organized and enthusiastic Commercial Manager
Initiative and confidence dealing with senior stakeholders and clients
Team player who maintains the smooth running of commercial negotiations, deal structuring and pricing policies
Support the customer success team, sales and legal while interacting with senior management
Support sales and legal teams in preparing and reviewing standard commercial terms, order forms, and renewals
Partner with sales on deal structuring, ensuring compliance with pricing policies and approval processes
Analyze account history and data from Salesforce to create pricing strategies for maximizing revenue for small accounts and renewals contracts
Manage commercial tasks for smaller or low-complexity deals (new business and renewals)
Conduct pricing analysis and modeling to support renewals and new business proposals
Assist in developing competitive pricing benchmarks and renewal optimization strategies
Work with Customer Success team to help identify opportunities for revenue uplift through upsells or early renewals
Liaise with Finance to resolve billing discrepancies and verify financial accuracy in deal data
Support Customer Success Managers with data on renewal rights, usage thresholds, and contract terms
Partner with Legal and Operations to ensure timely deal execution and compliance
Assist Sales with ensuring correct product configurations and commercial terms are represented in orders and contracts
Support continuous process improvements within the deal booking and contracting cycle
Self-motivated, driven individual who takes the initiative and gets things done
Supporting sales, sales management and legal with commercial solutions to business problems
Ability to understand and manage the tension between the detail and the big picture
Strong negotiation skills including directly with the customer
Excellent Communication skills, both written and verbal
Attention to detail
Strong excel skills
A team player who creates positive working relationships
Extremely well-organized individual with a proven ability to manage conflicting priorities
Confident working with pricing models and business data
Takes initiative to identify improvements and streamline processes
Thrives in a fast-paced environment with changing priorities
Builds strong working relationships with Sales, Legal, and Finance
Ensures commercial accuracy and compliance across all deals
Preferred
Experience supporting senior executives and sales management with deal structuring
Experience leading and/or supporting high-value, complex negotiations
Working in a SaaS or technology environment
Managing pricing and commercial processes
Deal approvals, or contract review
Benefits
Extensive health, dental and vision insurance
Employer-funded health savings account
Flexible spending plan
Life and AD&D insurance
Short and long term disability insurance
Gym membership reimbursement
401K contribution
18 days’ holiday allowance plus an additional day off on your birthday
Company
Smart Communications.
Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most.
Founded in 1991
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-01Acquired
2016-01-01Series Unknown
Leadership Team
Leigh Segall
Chief Executive Officer
Chuck Fazio
VP Global Partner Ecosystem - Alliances and Channels
Recent News
2025-12-02
EIN Presswire
2025-11-03
Mobile World Live
2025-10-28
Company data provided by crunchbase