Agent Onboarding Analyst 92771 jobs in United States
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New York Life Insurance Company · 18 hours ago

Agent Onboarding Analyst 92771

New York Life Insurance Company is a Fortune 100 mutual company committed to providing financial security and peace of mind to families. They are seeking an Agent Onboarding Analyst to support the onboarding process for new agents, ensuring that all necessary documentation is completed and facilitating communication with partners.

FinanceFinancial ServicesInsurance

Responsibilities

Perform tasks in the contracting system to advance contracts along in the process
Track background-check and fingerprint results; follow up with Partners; escalate issues as needed
Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps
Communicate with Partners to provide candidate status updates and answer questions
Process forms to ensure agents are integrated in our systems correctly

Qualification

Customer service experienceMicrosoft 365 proficiencyData entry accuracyOrganizational skillsDiscretion with informationEffective communicationProblem-solving approach

Required

Experience in a customer service and/or office administration
Clear, professional communication (phone and email) and strong stakeholder service
Meticulous data entry and document review; audit-ready attention to detail
Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams); quick to learn new systems
Strong organization and time management; able to prioritize and meet SLAs
Discretion with sensitive information; compliance-first mindset

Preferred

Associate or bachelor's degree
Experience in insurance/financial services, licensing/contracting, or new agent onboarding
Familiarity with background checks/fingerprinting workflows and basic FCRA concepts

Benefits

Paid Vacation
Health Care
401K match
Pension Plan
Tuition Assistance
Flexible Spending Accounts
Student Loan Repayment Program

Company

New York Life Insurance Company

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For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Funding

Current Stage
Late Stage

Leadership Team

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Don Vu
Senior Vice President, Chief Data & Analytics Officer
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Deepa Soni
Executive Vice President and Chief Information Officer
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Company data provided by crunchbase