OpenAI · 13 hours ago
Manager, AI Deployment - AMER
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a senior technical leader to manage and scale a high-performing team of AI Deployment Managers, focusing on deploying ChatGPT Enterprise and driving activation and adoption through structured onboarding and change management.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Own the strategy and operating model for the deployment team, ensuring alignment with OpenAI’s objectives and customer needs
Hire, lead, mentor, and develop a high-performing team of deployment managers, ensuring strong technical foundations and customer outcomes while achieving scale
Oversee the successful deployment and adoption of OpenAI products across a diverse portfolio of enterprises, digital native organizations, and high-growth companies
Represent the voice of customers to influence product development and commercial strategy
Establish operating rhythms for the team (e.g., leadership rollups, knowledge-sharing forums, and best-practice exchange) to ensure consistency and scalability
Develop scalable programs, playbooks, and operating mechanisms
Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to ensure a unified customer experience
Qualification
Required
8+ years of experience leading technical teams, including 3+ years managing post-sales technical deployment functions, customer engineering, or technical professional services, in enterprise SaaS or AI environments
Proven track record scaling technical teams in high-growth environments, with proven success in scaling operating models
Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams
Proven ability to engage and influence executive stakeholders within complex global organizations
Are a strong communicator who can bridge technical and business conversations
Operate with humility, ownership, and a willingness to do what it takes to make customers and the team successful
Preferred
Have experience with Generative AI or adjacent SaaS platforms
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Sam Altman
CEO & Co-Founder
Greg Brockman
President, Chairman, & Co-Founder
Recent News
2026-01-14
Company data provided by crunchbase