EcoFlow · 11 hours ago
Help Desk Intern
Irvine, CA
Internship
Onsite
InternEcoFlow is a company that specializes in portable power products and smart home energy solutions, aiming to provide eco-friendly energy solutions. They are seeking a Help Desk Intern to handle technical support, manage IT assets, and assist with daily IT issues while providing support for audio and video meetings.
Clean EnergyConsumer ElectronicsElectronicsEnergyEnergy EfficiencySolar
Hiring Manager
Huy N.
Responsibilities
Responsible for handling Help Desk tickets, providing on-site technical support and remote assistance to resolve user issues, and quickly responding to fault reports
Responsible for preparing computers for new employees, recycling computers from departing employees, and handling daily IT issues
Responsible for providing English support for daily documents, announcements, etc
Responsible for IT asset management, including assisting with the procurement, warehousing, issuance, replacement, return, and other tasks related to IT assets
Responsible for daily Audio&Video meeting support, make sure the device is ready for use
Responsible for office network troubleshooting (alone or under the help of headquarters network engineers and system engineers)
Acceptable for short-term business trips
Qualification
Required
Computer science major or relevant experience in desktop maintenance is preferred
Should familiar with the use of mainstream operating systems (Windows 10/11, macOS), if have experience in installation, configuration, and troubleshooting will be given priority
Should familiar with office software support (including Microsoft Office, Mail Apps, and collaboration tools such as Teams/Zoom)
Should have basic knowledge of network and system troubleshooting commands, such as ping, tracert, and nslookup
Familiarity with the use of audio-visual equipment (projectors, video conferencing, sound reinforcement, large screens, etc.) will be given priority
Must have fluent Chinese，English and local language listening, speaking, reading, and writing skills, and be able to write English IT cases
Benefits
Competitive salary package
Travel allowance according to company policy
A positive and warm team with transparent information transferring
Clear career development path
Company
EcoFlow
EcoFlow is a leading eco-friendly energy solutions company with the vision to power a new world.
Founded in 2016
1001-5000 employees
H1B Sponsorship
EcoFlow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (4)
Funding
Current Stage
Late StageTotal Funding
$114.4MKey Investors
HSG
2021-09-01Product Crowdfunding· $9.6M
2021-06-10Series B· $100M
2019-05-09Series A
Leadership Team
Lynn Huang
Human Resources Business Partner
Recent News
2025-12-17
Company data provided by crunchbase