Point Blank Enterprises, Inc. · 18 hours ago
Customer Service Rep 1
Modesto, CA
Full-time
Onsite
Mid Level
3+ years expPoint Blank Enterprises, Inc. is seeking a Customer Service Representative to coordinate activities with customers and sales representatives. The role involves answering inquiries, processing customer orders, and providing administrative support to the Sales Department.
AerospaceManufacturing
Responsibilities
Coordinates activities with customers, sales representatives, administration and production to satisfy our customers’ requirements including but not limited to measuring (sizing) customers, entering orders, supporting distributors, sales reps, and creating / maintaining call logs. Provides administrative support to the Sales Department
Answers telephones and responds to orders, general customer inquiries, and customer complaints
Assists sales representatives with order status information, expediting orders and troubleshooting information
Communicates directly with the customer providing information such as: purchase order status and ship dates for open orders
Handles customer complaints and inquiries
Facilitates special and rush order requests from sales reps and direct customers; coordinates - orders with production
Completes and verifies all customer purchase orders
Performs other essential duties as assigned
Qualification
Required
High school diploma or its equivalent
Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level
Minimum of (3) three years of experience within the Customer Service or related field
The ability to operate various word-processing software, spreadsheets, and database programs
Regular and predictable attendance is an essential function of this position
Be available to work overtime with minimal notice
Excellent customer service relations skills
Ability to set priorities and manage time effectively
Ability to work independently
Company
Point Blank Enterprises, Inc.
Point Blank Enterprises, Inc.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-05-20Acquired
Leadership Team
Ivan Habibe
Chief Financial Officer
Viviana Salazar
HR Business Partner
Recent News
2025-10-22
Company data provided by crunchbase