Western Governors University · 1 day ago
Senior Strategist-Educational Technology
SLC Metro Area
Full-time
Hybrid
Senior Level
$107K/yr - $165K/yr
5+ years expWestern Governors University is committed to expanding access to higher education through innovative online programs. The Senior Program Experience Strategist will enhance the educational experience for students by leading strategic initiatives, improving existing solutions, and fostering collaboration across teams.
Higher Education
Responsibilities
Leads efforts to identify areas for improvement within existing solutions and processes related to program experience. Develops strategic plans to address identified gaps and enhance overall effectiveness
Conducts thorough analysis of current solutions and processes to identify inefficiencies and areas for optimization
Designs comprehensive strategies aligned with organizational goals and priorities to drive positive change and enhance program experience
Develops actionable plans and initiatives based on strategic objectives, ensuring clear goals, timelines, and accountability measures are in place
Collaborates closely with cross-functional teams including academic departments, technology, operations, and student services to implement strategic initiatives effectively
Utilizes data and analytics to inform decision-making processes and measure the impact of strategic initiatives on program experience
Leads change management efforts to ensure successful implementation of strategic plans and initiatives, including stakeholder engagement, communication, and training
Drives a culture of continuous improvement within the Program Experience Solutions team and across the organization, fostering innovation and best practices
Leads the development and execution of strategic plans and projects aimed at enhancing program experience and achieving organizational objectives
Works with senior leaders across partner teams to align strategic priorities, share best practices, and drive collective success
Fosters collaboration and alignment across partner teams to ensure a unified approach to program experience enhancement and organizational goals
Performs other job-related duties as assigned
Qualification
Required
Bachelor's Degree in Business Administration, Education, or related field
5 years of experience in strategic planning, program management, or related field within higher education or a similar industry
Experience leading strategic initiatives and driving positive change within complex organizations
Experience developing and refining educational programs, courses, and curricula within the higher education sector
Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments
In-depth understanding of higher education industry trends, challenges, and opportunities
Strong strategic thinking and problem-solving abilities
Excellent leadership and team management skills
Proficiency in data analysis and interpretation
Advanced project management skills, including planning, execution, and evaluation
Effective communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner
Strong interpersonal skills with the ability to build and maintain collaborative relationships across departments and with external partners
Familiarity with change management principles and methodologies
Ability to adapt to changing priorities and work effectively in a fast-paced environment
Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance
Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model
Proficiency in data analysis and use of relevant software tools
Strong project management skills and experience managing complex projects from initiation to completion
Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings
Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs
Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives
Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement
Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders
Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education
Preferred
Master's Degree in Business Administration, Education, or related field
Experience in leading cross-functional teams and fostering collaboration across departments
Experience with change management methodologies (e.g., ADKAR, Kotter's 8-Step Model)
Familiarity with Lean Six Sigma or other continuous improvement methodologies
Experience working in a diverse and inclusive environment, promoting equity and access in education
Track record of successful implementation of strategic initiatives resulting in measurable outcomes and impact
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
5001-10000 employees
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Stephen Herzig
Vice President of Enterprise Solutions
Kacey Thorne
Senior Director, Academic Strategic Initiatives
Recent News
2025-12-02
2025-10-29
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