r-pac CNCT · 1 month ago
Senior Client Solutions Specialist (US)
New York, NY
Full-time
Hybrid
Senior Level
5+ years expr-pac CNCT is a fast-growing company seeking a dynamic and strategic Senior Client Solutions Specialist to enhance customer value through innovative software and hardware solutions. This role involves collaborating with sales teams to identify growth opportunities, develop strategies, and drive revenue while ensuring a smooth transition from sales to post-sale processes.
Computer Software
Responsibilities
Identify growth opportunities within key customer segments and develop tailored strategies that leverage the r-pac CNCT offering
Identify and prioritize target markets, sectors, and potential clients for business growth
Gather market intelligence and customer feedback to inform product and go-to-market strategy
Establish and maintain clear visibility into performance metrics and contribute to accurate forecasting, reporting directly to the leadership team
Partner with core sales teams globally to co-sell and cross-sell our tech solutions into existing accounts
Build and manage a healthy sales pipeline by working cross-functionally to qualify, prioritize, and pursue new business opportunities
Participate in client meetings, presentations, and solutioning to position the r-pac CNCT portfolio as a value-add to their current investments
Serve as a trusted advisor to sales teams, educating them on how our enterprise solutions complement core offerings
Help identify potential ecosystem partners and industry influencers for our Biz Dev team
Represent the company at industry events, conferences, and trade shows to showcase our capabilities and solutions
Develop and maintain strong relationships with key customer and internal stakeholders
Effectively transition from sales to post-sale by working with the Customer Success and Implementation teams to ensure a smooth onboarding process and alignment on customer expectations, scope, and desired outcomes
Stay updated on emerging technologies and industry trends to provide innovative solutions
Provide feedback to internal teams on customer requirements and market demands
Qualification
Required
Master's or Bachelor's Degree in marketing and sales, communication, business or IT
5+ years of B2B sales or business development, ideally within tech, SaaS, or enterprise solutions
Proven success in a matrixed environment with cross-functional collaboration
Demonstrated ability to support and empower sales professionals while driving own initiatives
Strong consultative selling skills, with a track record of building long-term client relationships
Strategic thinker with the ability to connect technology solutions to business value
Excellent communication, presentation, and interpersonal skills
Knowledge of RFID technology
Willingness to travel for client meetings and industry events as needed
Fluency in English and at least one additional language a plus
Preferred
Background in service bureau industry is a plus
Global or regional experience working with enterprise accounts is a plus
Company
r-pac CNCT
Unlock tangible growth with connectivity across the entire product journey r-pac, with over 30 years as a recognized global leader, continues to excel in delivering cutting-edge branded trim and packaging solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase