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Topgolf · 4 days ago

Regional Human Resource Manager

Dallas, TX

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Topgolf is a global sports and entertainment community, and they are seeking a Regional Human Resource Manager to work consultatively across the Operations and People teams. This role focuses on driving organizational effectiveness, managing talent, and providing HR functional support to ensure a fair and inclusive work environment.

EventsGamingGolfMedia and EntertainmentMusicSports

Responsibilities

Build strong relationships with all functional partners and serve as a trusted advisor

Continue to develop an engaging and inclusive work environment

Support engagement survey communications and work directly with venue leadership and to drive engagement action planning

Effectively support key organizational changes to maximize operations performance

Actively remain up to date on any changing/ developing HR- related trends and industry best practices. Share learnings with leaders and peers

Act as thought partner to implement talent strategy that builds capability and drives performance to achieve business strategy and objectives

Partner with Operations leadership to drive effective internal development and succession planning processes resulting in stronger bench across departments

Ensure all aspects of the Playmaker life-cycle are managed appropriately, including promotions, transfers, resignations, and terminations

Provide thought leadership with talent acquisition team to grow talent pipeline and needed business capabilities

Partner with other People team functions on internal people moves and collaborate on best practices

Dotted line reporting responsibility for the venue Office Manager roles in regions supported

Investigate employee relations concerns, ensuring fairness, consistency and compliance with Company policies and state and federal laws. Provide support to Playmakers at all levels of the organization, to ensure that potentially complex Employee Relations (i.e. harassment, discrimination, retaliation, ADA, FMLA, Wage and Hour, EEOC, DOL) matters are handled appropriately and investigated timely and effectively

Partner with venue leadership to ensure performance management issues are addressed in a fair and consistent manner

Ensure all investigations are memorialized and documented in the case management system in a timely manner. Use data, metrics and experience to identify trends and areas of opportunity. Partner with Sr. Manager, Director and senior level venue leadership to provide guidance, solutions and actionable feedback to support a highly engaged Playmaker population

Partner with L&D to develop trainings needed based on current trends and patterns in employee related issues

Support the LOA and Accommodation process, in partnership with the Leaves Team and HR Compliance

Establish and effectively build relationships with partners across the organization to ensure close alignment regarding People Team support and administration; this includes performance management, recruitment, talent development, compensation, merit process, benefit administration and other areas as needed

Qualification

Employee RelationsChange ManagementTalent ManagementPerformance ManagementOrganizational EffectivenessStrategic ThinkingMicrosoft OfficeProblem-SolvingConflict ResolutionCommunication SkillsAttention to DetailProject Management