The Centers, Inc. ยท 17 hours ago
PT Member Services
Eau Claire, WI
Full-time
Onsite
New Grad, Entry LevelThe Centers, Inc. is a professional management firm specializing in facility management for higher education. They are seeking a PT Member Services staff member responsible for providing customer service to new and prospective members and assisting with the administration of the Member Services office and team store.
Hospital & Health Care
Responsibilities
Greet and welcome guests; provide facility tours to prospective members
Provide membership and program information and assist with membership, enrollment, and billing questions
Recommend programs, services, and membership options to prospective members
Process sales, registrations, and bookings through member management and POS software
Keep abreast of programs and services to accurately register participants
Answer phone, direct calls, and provide information to callers
Maintain inventory and merchandise displays in team shop
Update records in member management software and on CRM platform
Assist with reporting by providing data
Assist with clerical duties and events
Attend regular meetings
Qualification
Required
Current First Aid, CPR, AED certification or ability to obtain
Strong customer service skills
Willingness and ability to enforce policies and resolve conflicts
Basic knowledge of computer skills with the ability to learn new software
Ability to handle several tasks at once with frequent interruptions
Preferred
Customer service experience preferred
Company
The Centers, Inc.
The Centers is a private non-profit 501(c)3 organization, which provides inpatient, outpatient, residential, case management, and outreach/prevention services in Citrus and Marion Counties (Florida).
Founded in 1972
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robin Lanier
Chief Executive Officer
Company data provided by crunchbase