Executive Auto Group · 3 days ago
Business Development Center Agent
Middletown, CT
Full-time
Onsite
Entry Level
1+ years expExecutive Auto Group is one of Connecticut’s fastest growing and respected automotive groups, committed to delivering exceptional service to customers. The Business Development Center Agent will be responsible for responding to customer inquiries, providing initial product information, and establishing follow-ups with sales appointments.
Automotive
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management
Utilize CRM tracking system daily
Qualification
Required
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
Benefits
Excellent compensation plans with bonuses/incentives
Paid Time off/Vacation
Medical, Dental & Vision Insurance
401k Program
Paid Life Insurance
Professional/Respectful Work Environment
Advancement Opportunities
Ongoing Training & Development
Employee vehicle purchase plans
Discounts on products and services
Company
Executive Auto Group
Executive Auto Group is a car dealership located in Wallingford, Connecticut.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase