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NC Department of Health and Human Services · 13 hours ago

Administrative Associate II

Cumberland County, NC

Full-time

Onsite

Entry Level

$31K/yr - $49K/yr

1+ years exp

The North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of all North Carolinians. The Administrative Associate II position supports operational functions, maximizing agency revenues and maintaining staff efficiency while complying with state and federal requirements.

Health Care

Responsibilities

Assists covering reception duties and providing administrative support

Provides general office support to include copying and faxing

Assists answering a multiple line switchboard and routing all calls to the appropriate person

Greets all clients and visitors when entering the building

Opens and distribute all incoming mail

Addresses and meter all outgoing mail correspondence

Assists with filing appropriate information in local client charts

Receives and sends correspondence via fax and mail

Assists the billing department with duties such as billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic system

Submits electronic and manual claims to Medicaid and private insurance companies

Performs other duties as assigned

Qualification

Microsoft OfficeHealth Information ManagementMedical terminologyFERPAHIPAA knowledgeBillingReimbursementWritten communicationOral communicationTime management

Required

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience

Preferred

Knowledge of Windows and Microsoft office programs, including proficiency with Microsoft Word and Excel (knowledge of any other programs is a plus)

Good written and oral communication skills, including experience with memo writing, emails and contacting vendors, attention to detail, and the ability to manage time independently

Ability to complete and prioritize tasks to meet agency deadlines

Knowledge of principles and practices of Health Information Management, Infant Toddler Program and medical terminology, FERPA and HIPAA, and Medicaid service record requirements