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University of Wisconsin-Madison · 5 hours ago

Application Support and Solutions Associate Director

Madison, WI

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$130K/yr - $175K/yr

The University of Wisconsin-Madison is seeking an Application Support & Solutions Associate Director to lead a support team responsible for Workday administration and configuration. This role involves advising business leaders on technology solutions, managing team performance, and ensuring effective communication and processes within the team.

EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Intentionally collaborates with peers across WEST to form a cohesive and well-functioning leadership team

May develop and audit institutional budgets and/or financials

Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan

Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives

May perform manager functions

Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

Works actively to foster a respectful, inclusive and safe team environment

Serves as a liaison representing the interests of the institution to internal and external stakeholders

Advises institutional or divisional leadership on information technology operations and business models

Qualification

Workday administrationWorkday securityITSMDevOpsManagement experienceBusiness acumenOrganizational contextTeam leadershipStrategic thinkingCommunication skills

Required

Strategic and Innovative Thinking – Must be a strategic thinker who can bring innovative approaches to meet business objectives. However, must also be willing and able to think through operational details and how specific needs fit into the overall strategy

Communication – Must be able to effectively communicate with a wide variety of audiences, presenting effectively in varied settings and modalities

Leadership and Teamwork – Must be able lead a team, model good leadership characteristics, and help create an environment that allows the team to succeed. Must build positive relationships with executive leaders, stakeholders, peers and team members

Business and Political Acumen – Must have a solid understanding of how the organization's business objectives are influenced by industry drivers and trends. Stakeholders may have diverging interests and must understand how the organization operates and how to effectively work within that environment

Management – Must have demonstrated experience effectively managing people and resources, successfully achieving outcomes and providing high quality customer service

Organizational context – Familiarity with the complex needs and challenges of a multi-university system that includes a flagship research university