Aston Carter · 4 hours ago
Customer Service Representative Immediate Hire
Hazelwood, MO
Contract
Onsite
Entry, Mid Level
$16/hr - $26/hr
2+ years expAston Carter provides world-class corporate talent solutions and is seeking a Customer Service Representative. In this role, you will deliver exceptional customer experiences, manage paperwork, and facilitate vehicle pickups at customer locations.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand
Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system
Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy
Assist other team members with various tasks as necessary
Drive a company-owned car to approximately 6-8 appointments daily at customer homes
Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad
Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment
Qualification
Required
Customer service oriented with a passion for creating memorable experiences
Possess a valid Driver's License with a clean driving record for the past 5 years
2+ years of customer-facing experience
Ability to walk/stand and sustain physical activity for extended periods (8+ hours)
Strong attention to detail and effective communication skills
Ability to read, write, speak, and understand English
Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand
Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system
Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy
Assist other team members with various tasks as necessary
Drive a company-owned car to approximately 6-8 appointments daily at customer homes
Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad
Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment
Preferred
High School Diploma or equivalent
Goal-oriented, enthusiastic, and self-motivated
Team player with an understanding of the value of teamwork
Energy and drive to accomplish goals and meet deadlines
Sense of humor and passion for the customer experience
Interest in working in a fast-paced environment and having fun while doing it
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
Company data provided by crunchbase