TEKsystems · 3 days ago
Customer Service Representative
Olathe, KS
Contract
Onsite
Entry Level
$19/hr - $19/hr
1+ years expTEKsystems is a leading provider of business and technology services, seeking a Customer Service Representative to handle work ticket orders for national accounts. The role involves qualifying customer requests, managing service requests, and ensuring customer satisfaction through effective communication and service delivery.
Information Technology
Responsibilities
Responsible for handling work ticket orders for their national accounts received electronically or by phone, a lot of the calls can be outbound in nature
Qualifying/verifying customer requests
Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner
Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction
Other duties as assigned
Qualification
Required
Proficient in Microsoft programs
Attention to detail
Preferred
1+ year of customer service experience, prefer retail background over standard call center roles
Previous experience in call center is a plus. Solid tenure. At least one year at each position
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase