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AXA XL · 14 hours ago

Large Loss Claims Specialist, Major Case Casualty

New York, United States

Full-time

Hybrid

Senior Level

$139K/yr - $219K/yr

AXA XL is known for solving complex risks, and they are seeking a Large Loss Claims Specialist on the Major Case Casualty team. The role involves managing and resolving significant excess casualty and multinational casualty claims, ensuring optimal outcomes through proactive claim resolution and collaboration with various stakeholders.

ConsultingCustomer ServiceFinanceInsurance

Comp. & Benefits

No H1B

Responsibilities

Technical claims management: Oversee technical aspects of claims, evaluate applicable AXA XL coverage, draft coverage position letters, analyze contracts, and effectuate risk transfer

Reserving and disposition: Ensure timely and adequate reserving, properly dispose of high exposure and complex claims, monitor reserving activity, and make timely adjustments to reserves as required

Loss investigation and claim management: Conduct loss investigations on all assigned claims, determine potential recoveries, maintain accountability for claims until settlement/closure, and adhere to agreed time and budget constraints

Documentation and communication: Maintain an accurate written record of relevant activities, ensure adherence to claims procedural and documentation standards, and provide accurate and timely claims status updates to internal and external customers

Relationship building and reporting: Regularly update the Claims Manager, build relationships with internal local and global AXA XL departments, and provide summaries and statistical reports as required

Customer focus and development: Anticipate and meet all internal and external customer needs, coach or train less experienced claim representatives, and maintain market awareness to maximize personal development

Claim file management: Ensure accurate, timely and complete claim files, including all relevant documents and correspondence, and maintain records in compliance with AXA XL's documentation standards

Expense management and Best Practices: Adhere to and manage expense budgets and ensure adherence to AXA XL Best Practices in all claims-handling activities

Qualification

Excess casualty claims experienceCoverage analysisClaims negotiationRisk managementCommunication skillsRelationship buildingEthical standardsIntellectual curiosityBachelor's degreeCollaborative approach

Required

Advanced excess casualty and/or multinational casualty claims experience: Experience managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files

Expert knowledge of coverage across multiple jurisdictions. Additionally, advanced experience analyzing coverage and writing coverage position letters, oftentimes without the assistance of coverage counsel

Excellent communication: Both verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication

Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team

Ethical: Handle responsibilities with integrity and the highest standards of professionalism

Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency

Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills

Education: Bachelor's degree required