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TD · 1 day ago

Payroll Compliance & Projects Analyst

Portland, ME

Full-time

Onsite

Mid Level

$29.75/hr - $44.50/hr

3+ years exp

TD is one of the world's leading global financial institutions, and they are seeking a Payroll Compliance & Projects Analyst to support governance and compliance strategy for the North American Payroll function. The role involves leading complex initiatives, managing regulatory changes, and ensuring successful project execution while providing subject matter expertise across the function.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

The Payroll Compliance & Projects Analyst plays a key role in supporting the governance, control, and compliance strategy for the North American Payroll function, partnering with HR 1B and Payroll leadership to align with enterprise best practices and broader business objectives

This role leads and supports complex, high-risk initiatives, ensuring successful project execution and process optimization

Acting as a subject matter expert, the Analyst provides guidance across the function, manages regulatory change, and oversees the development and implementation of policies and procedures

They serve as a primary contact for audit and compliance requests, maintain an integrated view of business risks and controls, and contribute to long-range planning and strategic decision-making

The Analyst also ensures accurate administration and control activities, drives operational efficiencies, and supports cross-functional alignment through the design, and implementation of payroll solutions

Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area

Identifies and investigates non-standard operational / reporting / process issues

Provides recommendations or escalates issues to appropriate area

Provides regular analysis and/or reporting to support business partners, functional areas or centres of expertise

Requires working professional level knowledge of the functional area and/or business areas supported

Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus

May represents the group as a project lead on projects / initiatives and/or at meetings across the organization

Provides training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions

Acts as a key resource / specialist for an HR area /program(s) by providing subject matter expertise / analysis or complex operational process support

Manages assigned programs, ensuring coordination of changes, and timely and accurate transaction processing

Provides optimal employee and partner service, including expert guidance and advice on policies, programs and procedures, while adhering to customer service standards and Customer Experience

Model Identifies, documenta, investigates processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise

Develops and executes on reporting functions and/or produce consolidated or aggregated reporting as appropriate

Manages relationships with internal and external partners

Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings and makes recommendations for improvement

Contributes to the identification, development and implementation of new operating workflows, additional services / applications or operational efficiencies for HR Operations

May lead work streams by acting as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies

Prioritizes and manages own workload to meet SLA requirements for service and productivity

May interface with regulators, external groups (legal firms, vendors, etc.), on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager

Acquires and applies expertise in the discipline

Provides guidance, assistance and direction to others in HR and other internal partners

Identifies, recommends and effectively executes standard practices applicable to the discipline

Analyzes service delivery issues and identify potential solutions that enhance the customer experience and support HR business objectives

Protects the interests of the organization identify and manage risks and escalate non-standard, high risk transactions or other activities as appropriate

Completes business process reviews as required and contribute to the creation of new processes

May manage or support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes

Accountable for cross-functional initiatives to deliver value add internally or to partner groups

Participates fully as a member of the team, promote team effectiveness and contribute to a positive work environment

Supports the team by continuously developing knowledge in own area

Provides training, coaching and/or guidance to others as appropriate/required

Participates in personal performance management and development activities

Ensures the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments

Participates in a fair, positive and equitable environment that supports a diverse workforce

Contributes to the success of the team by willingly assisting others in the completion and performance of additional duties as assigned

Acts as a brand champion for the business area/function and the bank, both internally and/or externally

Qualification

Payroll experienceGovernanceComplianceRisk management knowledgeAnalytical skillsProject managementCustomer orientationCommunication skillsProblem-solving skillsTime managementInterpersonal skillsDetail-oriented