TEKsystems · 12 hours ago
Remote Customer Service Representative
United States
Contract
Remote
New Grad, Entry Level
$16/hr - $16/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Specialist to support patients by managing equipment orders and insurance verification. This role involves handling inbound and outbound calls, documentation, and coordination with various systems to ensure effective service delivery.
Information Technology
Responsibilities
Answer inbound calls and make outbound calls to assist patients
Obtain, analyze, and verify referral information
Create orders and schedule equipment delivery
Educate patients on financial responsibility when applicable
Complete insurance verification and obtain pre-authorizations
Navigate multiple EMR systems to enter and review documentation
Communicate trends and issues with insurance carriers to management
Contact patients when documentation does not meet payer guidelines
Qualification
Required
You Must Reside In One Of The Following States: Alabama, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or West Virginia
Strong attention to detail and problem-solving skills
Ability to navigate multiple systems efficiently
Excellent communication skills
Preferred
Previous customer service experience preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase