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Minnesota IT Services · 2 days ago

Windows Server Administrator - ITS2

St Paul, MN

Full-time

Hybrid

Entry, Mid Level

$28.18/hr - $45.82/hr

2+ years exp

Minnesota IT Services is the information technology agency for the State of Minnesota, and they are seeking a Windows Server Administrator to support daily operations of Windows Server operating systems. The role involves providing support, maintenance, and delivery of server infrastructure services for MNIT customers and participating in ticket triage to ensure continued service delivery.

AppsInformation TechnologyIT Infrastructure

Comp. & Benefits

No H1B

Responsibilities

Supporting the daily operations of Windows Server operating systems

Providing support, maintenance, and delivery of server infrastructure services for MNIT customers

Performing standard and routine server administration activities

Participating in ticket triage

Providing operational support in coordination with team members to ensure continued service delivery

Qualification

Windows Server AdministrationPowerShell ScriptingMicrosoft AzureIncident ManagementInfrastructure as a ServiceLinux Operating SystemsCustomer Service SkillsTechnical Documentation

Required

Position requires a minimum of two (2) years of IT related experience in server administration and operational support

Experience supporting and administering Windows Server operating systems

Experience supporting Windows servers in physical, virtual, or cloud environments

Familiarity with Microsoft Azure or other cloud environments

Experience with PowerShell scripting for automation or system administration tasks

Experience working within an enterprise ticketing system to manage incidents, changes, and work requests

Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding

Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months

Preferred

Experience supporting Infrastructure as a Service (IaaS) environments

Experience using configuration management or automation tools, such as Ansible, Terraform, Desired State Configurations (DSC), or similar tools

Experience supporting enterprise patching and vulnerability remediation efforts

Experience using enterprise monitoring tools to identify and respond to system issues

Experience creating or maintaining technical documentation or procedures

Experience with Linux operating systems, such as Red Hat Enterprise Linux, in a mixed-OS enterprise environment

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care