Microsoft · 11 hours ago
Critical Environment Program Manager
Fayetteville, NC
Full-time
Onsite
Mid, Senior Level
$103K/yr - $203K/yr
3+ years expMicrosoft’s Cloud Operations & Innovation (CO+I) is seeking a Critical Environment Program Manager to oversee the day-to-day operations and maintenance of mechanical and electrical equipment in their datacenters. The role focuses on ensuring operational efficiency, compliance with standards, and managing small-to-medium projects while promoting a culture of safety and security.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Establish strong working relationships with customers
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved
Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters
Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
Driving cost/energy efficiency projects
Identifying single points-of-failure at regional datacenter locations
Coordinate, plan, schedule, and supervise CE audits and compliance verifications
Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects
Share best practices, assists others in learning role, process, procedures; and mentors others
Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
Realize the impact of change on others
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values
Removes barriers to agility to enable the team to shift priorities quickly without losing productivity
Qualification
Required
High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
2+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications
3+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
6+ months' experience working with the operation of building cooling, electrical, mechanical, and life safety systems
6+ months' experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
3+ years' experience with project management or relevant certification/training in project management
3+ years' experience working on large scale projects
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-15
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