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FIS · 22 hours ago

Renewal Manager - Trading & Asset Services

St. Petersburg, FL

Full-time

Onsite

Mid, Senior Level

$117K/yr - $193K/yr

FIS is a leading company in fintech, advancing the way the world pays, banks, and invests. The Renewal Manager will work to maintain and enhance client relationships, focusing on renewing partnerships and identifying growth opportunities for Trading & Asset Services.

BankingFinancial ServicesFinTechPayments

Responsibilities

Working with current FIS customers to retain their business for the Trading & Asset Services Front Office & Portfolio Solutions

Responsible for continually improving renewal growth & reducing attrition

Identify & execute specific growth and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions Business

Identify current contracts approaching expiration to initiate and conduct retention discussions with the relevant customer

Prepare and present overviews of the client’s current FIS relationships and product suites to establish baseline understanding of the business involved in the renewal

Prepare, present, and negotiate pricing proposals to retain the client relationship Present and negotiate updated contract documents to retain the client relationship

Identify “next best” or new products the customer can use to grow their business and facilitate incorporation of those into the renewal discussions

Partner with Sales, Line of Business, and Customer Success teams to ensure integrated renewal processes and client lifecycle management

Champion the voice of the client internally, leveraging insights to improve product offerings and service delivery

Qualification

Capital Markets experienceFintech sales experienceClient retention strategiesAnalytical skillsCommunication skillsPresentation skills

Required

Bachelor's Degree

Prior Capital Markets products experience

Expertise in the Trading & Asset Services Front Office & Portfolio Solutions industry, and the competitive Trading & Asset Services Front Office & Portfolio Solutions Landscape

Experience in fintech sales, client retention, renewals, or customer success within a global financial technology or services environment

Demonstrated ability to navigate complex financial landscapes and build strong relationships with clients ranging from Enterprise clients to smaller tiers of corporates

Excellent communication and presentation skills

Strong analytical skills with the ability to interpret complex data and make data-driven decisions