CAC Agency · 6 hours ago
Claims Advocate
CAC NY New York Office - New York, NY 10014
Full-time
Onsite
Senior Level
7+ years expCAC Agency is a leader in providing holistic insurance and claims servicing through its Legal & Claims Practice Group. The Claims Advocate will manage claims from inception to resolution across various lines of coverage, provide advice to clients, and maintain strong relationships with clients and insurers.
B2BFinancial ServicesHuman ResourcesInsurance
Responsibilities
Directly handle claims from inception to resolution within the following lines of coverage: public and private Directors and Officers Liability, Errors and Omissions, Employment Practices Liability, Cyber and Technology Errors and Omissions, Fiduciary Liability, Crime, and Kidnap and Ransom
Provide coverage and wording advice to clients and brokers as appropriate
Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution
Obtain insurer consent for counsel retention and settlements
Conduct analysis of coverage letters from insurers
Facilitate the distribution of insurer coverage position(s) and status update(s) to insurers
Schedule and moderate client meetings and conference calls with insurers
Maintain invoice trackers and reconcile invoices against client policy retention
Facilitate insurer reimbursement payments to clients
Maintain up-to-date electronic claim files in the LCP shared drive
Review loss runs and obtain status updates on all matters to ensure the timely and accurate file maintenance
Escalate claim and coverage issues on a timely basis to CAC leadership
Develop and maintain strong working relationships with clients and insurer claim representatives
Other duties are assigned
Qualification
Required
Bachelor's Degree required (paralegal certification is beneficial)
7-10 years relevant work experience required
Strong multitasking, organizational, and time management skills
Strong communication and relationship management skills
Strong analytical skills
Ability to engage with and present confidently to clients and prospects, as well as internally
Ability to identify client needs and provide solutions to address those needs
Ability to set realistic client expectations and deliver in a time-sensitive environment
Strong expertise in Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
High level of professionalism and confidentiality
Company
CAC Agency
CAC Agency is a leading broker and advisor in property & casualty, personal lines, and employee benefits.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Grantland Rice, III
CEO
Robert Plumb
Co-Founder Houston Office- Senior Vice President
Company data provided by crunchbase