Title Support Specialist in office jobs in United States
cer-icon
Apply on Employer Site
company-logo

First American Financial Group, Inc. · 13 hours ago

Title Support Specialist in office

First American Financial Corporation is a leading provider of title insurance and settlement services for real estate transactions. The Title Support Specialist role involves assisting in the organization and compliance of real estate transactions by working with various stakeholders to ensure all necessary information is collected and deadlines are met.

Customer ServiceFinancial ServicesLending

Responsibilities

Talk with buyers, sellers, and outside escrow partners to collect required forms and contact information
Check the FARR dashboard daily to make sure files are moving forward and not stuck due to missing info
Follow up on missing details so reporting deadlines are met
Answer questions from buyers and sellers about the FARR process
Make outbound calls to sellers to confirm they know there’s an open escrow on their property
Work closely with escrow officers, title officers, and assistants to gather FinCEN information
Track updates and document progress in each file
Stay organized, accurate, and on deadline in a busy environment

Qualification

Customer serviceAttention to detailTime managementPositive attitudeTeamworkCommunication skills

Required

A positive attitude and willingness to learn
Comfort talking on the phone and working with customers
Strong reading comprehension and attention to detail
Ability to stay calm and focused under deadlines
Good time-management and follow-up skills
A team-first mindset and strong work ethic
Ability to work full-time in the office

Preferred

Customer service, call center, or office experience
Interest in real estate, escrow, or compliance work
A college degree (helpful, but not required)
Prior escrow or title experience

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American Financial Group, Inc.

company-logo
Purchasing a new home or refinancing? We have a solution.