First American Financial Group, Inc. · 13 hours ago
Title Support Specialist in office
First American Financial Corporation is a leading provider of title insurance and settlement services for real estate transactions. The Title Support Specialist role involves assisting in the organization and compliance of real estate transactions by working with various stakeholders to ensure all necessary information is collected and deadlines are met.
Customer ServiceFinancial ServicesLending
Responsibilities
Talk with buyers, sellers, and outside escrow partners to collect required forms and contact information
Check the FARR dashboard daily to make sure files are moving forward and not stuck due to missing info
Follow up on missing details so reporting deadlines are met
Answer questions from buyers and sellers about the FARR process
Make outbound calls to sellers to confirm they know there’s an open escrow on their property
Work closely with escrow officers, title officers, and assistants to gather FinCEN information
Track updates and document progress in each file
Stay organized, accurate, and on deadline in a busy environment
Qualification
Required
A positive attitude and willingness to learn
Comfort talking on the phone and working with customers
Strong reading comprehension and attention to detail
Ability to stay calm and focused under deadlines
Good time-management and follow-up skills
A team-first mindset and strong work ethic
Ability to work full-time in the office
Preferred
Customer service, call center, or office experience
Interest in real estate, escrow, or compliance work
A college degree (helpful, but not required)
Prior escrow or title experience
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American Financial Group, Inc.
Purchasing a new home or refinancing? We have a solution.
Funding
Current Stage
Early StageRecent News
Orange County Business Journal
2025-04-18
Company data provided by crunchbase