The House of the Good Shepherd · 1 month ago
Staff Development Coordinator - Residential Treatment Facility (1251)
Champlin Ave - Utica, NY 13502
Full-time
Onsite
Entry, Mid Level
$25.47/hr - $25.47/hr
1+ years expThe House of the Good Shepherd is a Residential Treatment Facility seeking a Staff Development Coordinator to develop and deliver training programs for staff. The role focuses on enhancing staff skills and knowledge to provide high-quality care to children and families, while also supporting staff satisfaction and retention.
Non-profit Organization Management
Responsibilities
Co-facilitate the design and development of training program tailored to the specific needs of RTF staff, including but not limited to Clinicians, Transitional Coordinators, Behavior Support Specialists and Direct Care staff
Training will be conducted utilizing various teaching styles (“Teach-Show-Do”) to accommodate the needs of the learning process for all staff and will be conducted in various environments in which employees will perform their duties (program, homes, and community)
Provide on-the-job-training opportunities to all RTF staff to provide real-time education/training and modeling of role-specific expectations to foster staff’s ability to fully grasp the role through an experiential training approach. This will occur within all aspects of the RTF operation and services, up to and including, program routine, home visits and family visitation
Training opportunities should be guided by the specific regulatory standards of the RTF required by the Office of Mental Health, participating contract partnership agencies, and agency policies/procedures
Work with the Professional Development Specialist and the Training department to maintain updated curriculum database and training records. This includes coordination of staff training registration with respective manager and monitor staff compliance with required trainings
Conduct thorough needs assessments to identify training gaps and develop targeted solutions
Work in tandem with the RTF Assistant Director and other RTF managers, Training department and Human Resources to ensure training direction effectively responds to the areas of concern and/or risk identified in data review of staff performance measures to include feedback received from stay and exit interviews
Collaborate with RTF supervisors and managers to identify training needs and support the professional growth of staff members as related to best practices, policies, and procedures or in response to a corrective action plan
Deliver engaging and interactive training sessions using various methods, such as presentations, workshops, group activities, and role-playing. Utilize adult learning principles and instructional design techniques to facilitate effective learning experiences. Incorporate multimedia resources, technology, and e-learning platforms as appropriate to enhance training delivery and accessibility
Develop training materials, including presentations, handouts, manuals, and online resources. Regularly update training materials to reflect changes in policies, regulations, and best practices
Create engaging and informative content that addresses relevant topics such as trauma-informed care, child development, family engagement, cultural sensitivity, and crisis intervention
Assess the effectiveness of training programs through evaluations, feedback, and performance metrics
Stay informed about the latest research, trends, and innovations in the field of Residential Treatment and share relevant information with staff members
Attend agency in-service trainings, workshops, and seminars as appropriate or required by supervisors
Assess the impact of training based upon employee performance and key performance indicators
Actively participate in program and agency wide quality improvement activities
Other related tasks as deemed by supervisor
Qualification
Required
Bachelor's degree in social work, psychology, education, or a related field
18 months of experience working in the residential treatment system required
Company
The House of the Good Shepherd
The House of the Good Shepherd was founded in 1872 in Utica, New York to help meet the needs of local children and families.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase