Inabia Solutions and Consulting, Inc. ยท 3 days ago
NOC Engineer -III
Ridgeland, MS
Full-time
Onsite
Mid Level
4+ years expInabia Solutions and Consulting, Inc. is seeking a NOC Engineer - III to manage ticket queues and ensure timely resolution of network and system issues. The role involves troubleshooting, preparing outage reports, and serving as Tier II support for network operations teams.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Manage the ticket queue and ensure that all reported issues are documented and resolved in a timely manner
Interface with multiple internal and external teams, to ensure timely and accurate resolution of all reported or identified network and system issues
Perform additional duties as assigned
Perform network and system troubleshooting to identify the root cause of a network outage quickly and accurately
Investigate outage logs and help determine root cause for service interruptions
Help prepare outage reports for NOCC Supervisor and/or NOCC Manager
Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages
Manage network outages dispatching appropriate technicians to facilitate repair/restoral of the network, escalating issues to vendor support to engineering support as needed, and acting as a liaison between disparate teams to ensure that information is flowing freely between all stakeholders
Assist with training, onboarding, and mentoring of junior NOCC Technicians
Qualification
Required
Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required
Minimum 4 years related experience in specific area or equivalent
Understanding of telecommunications technology such as LTE, 5G NSA, 5G SA or Gigabit Passive Optical Networks (G-PON)
Understanding of router/switch from Adtran, Fujitsu, Cisco, Juniper, Nokia or Equivalent
Demonstrated leadership profile to proactively track and escalate issues, engage resources to expedite service/network outages
Preferred
Some work experience in a Network Operations Control Center or as a technician installing testing and maintaining systems in the telephony and/or wireless industry preferred
Experience with IPv4 or IPv6 network and IP routing
Strong understanding of routing protocols such as OSP, BGP, ISIS
Strong understanding of the OSI model
Strong understanding of router/switch from Cisco, Juniper, Nokia or Equivalent
Strong understanding of Gigabit Passive Optical Networks (G-PON) preferred
Company
Inabia Solutions and Consulting, Inc.
WHO Founded in 2006 and headquartered in Redmond, WA.
51-200 employees
H1B Sponsorship
Inabia Solutions and Consulting, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (4)
2023 (17)
2022 (14)
2021 (5)
2020 (9)
Funding
Current Stage
Growth StageLeadership Team
Aftab Farooqi
President and CEO
Recent News
2023-06-09
Company data provided by crunchbase