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Pyramid Consulting, Inc · 1 month ago

Lead Content Moderator

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$48K/yr - $54K/yr

3+ years exp

Pyramid Consulting, Inc. is a leading IT industry company, and they are seeking a Lead Content Moderator. The role involves mentoring and managing a content moderation team, ensuring compliance with company policies, and optimizing performance through data analysis and reporting.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Strong knowledge of platform-specific algorithms, trends, and best practices

Optimizing scheduling, staffing and KPI tracking for improved performance

Generate Management Information System (MIS) reports and conducting trend analysis to drive productivity improvements

Mentor, coach and monitor the performance of associates

Support training efforts and assess group training needs to ensure skill development

Confirm that team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

Ensure that all company information which includes customer information are kept confidential and secured

Qualification

Content ModerationPerformance MonitoringTeam LeadershipTrust & SafetyTraining DeliveryMIS ReportingPlatform AlgorithmsAuditPeople ManagementMicrosoft OfficeAnalytical SkillsOrganizational SkillsProject Management

Required

Strong knowledge of platform-specific algorithms, trends, and best practices

Optimizing scheduling, staffing and KPI tracking for improved performance

Generate Management Information System (MIS) reports and conducting trend analysis to drive productivity improvements

Mentor, coach and monitor the performance of associates

Support training efforts and assess group training needs to ensure skill development

Confirm that team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems

Ensure that all company information which includes customer information are kept confidential and secured

Content Moderation

Trust & Safety

Team Leadership

Training Delivery

Performance Monitoring

Audit and Feedback

MIS Reporting

Platform Algorithms

People Management

Bachelor's degree

Minimum 3 years' experience in a leadership / management role with a proven track record of team success

Experience in leading a content moderation team

Ability to work under pressure and manage multiple tasks simultaneously

Strong leadership and organizational skills

Good understanding of project management principles

Proficient in Microsoft Office and other relevant software programs

Excellent analytical and decision making acumen

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)