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Tennessee Department of Health · 1 day ago

REGULATORY BOARD ADMINISTRATIVE ASSISTANT 2 - 01152026-74427

Nashville, TN

Full-time

Onsite

Mid Level

$4,057/mo - $6,099/mo

4+ years exp

The Tennessee Department of Health is seeking a Regulatory Board Administrative Assistant 2 to provide administrative support for regulatory boards. This role involves reviewing applications, issuing licenses, handling complaints, and supervising staff as needed.

Wellness

Responsibilities

Reviews and evaluates licensure/applications, permits, certifications, and/or other statements of authority for completeness and accuracy and makes recommendations to accept or reject in accordance with applicable rules and regulations. Makes determinations on requests for reciprocity and renewal per policy and ensures mandates are implemented as assigned

Issues licenses, certificates, registration, or other statements of authority to practice in an occupation or profession

Handles complaints and explains policies and procedures to applicants, the general public, board and commission members, and other entities. Responds to applicant inquiries and provides information to external entities regarding licenses and related information

May supervise and evaluation the performance of staff. May prepare leave and attendance requests and timesheets

Supervises or coordinates the scheduling of requisite competency examinations and meetings for pertinent boards or commissions. Ensures notification of testing dates, times, and locations are communicated to all necessary parties

Examines the status of cases and relates findings to appropriate personnel

Maintains and processes licensure payment records and accounts for fees to include refunds and returned checks. Enters and/or revises data from multiple sources into database

Coordinates the collection and preparation of reports for submission to the board. Discusses any issues concerning the preparation of reports with supervisor

Qualification

Administrative supportRegulatory knowledgeCustomer serviceData entryTeam coordinationCommunication skillsProblem-solving

Required

Education equivalent to graduation from a standard high school

Experience equivalent to four years of full-time work in one or a combination of the following: management, administrative support to management, or clerical experience

Course work credit received from an accredited college or university may substitute for the required experience on a month-for-month basis to a maximum of four years

Experience equivalent to one year as a Regulatory Board Admin Asst 1 with the State of Tennessee

This position requires a criminal background check

A valid driver's license

For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations