TEKsystems · 3 days ago
Professional Services Specialist
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
$20/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Professional Services Specialist. The role involves processing applications, collaborating with divisions for timely resolutions, and maintaining documentation while providing professional assistance to clients and sales agents.
Information Technology
Responsibilities
Process any applications that cannot be processed through the Consumer Sales Team
This may also include processing special requests, posting payments to member accounts, and processing cancellations
Collaborate with multiple divisions to provide support to associated parties to work towards timely resolution of any obstacles
Maintain spreadsheets of all sales, cancellations, postings, and initial ACH and credit card declines
Assist in filing and organizing confidential documentation
Provide professional assistance to respond via email, fax, and phone for any inquiries and concerns
Assist in preparing for commissions twice a month alongside the Professional services Supervisor and Level 3
Point of contact with sales agents via email, providing updates on any changes in application processing and submitted requests
Undertake additional responsibilities, special projects, and training as needed
Qualification
Required
1-3 years of experience in a professional office environment or a bachelor's degree in a business-related field is required
Interpret information and requests from partners and agents, proficient in problem definition, data collection, gather facts to provide valid conclusions to accomplish completing daily assignments
Professional verbal and written communication skills, comfortable corresponding with members over multiple channels
Able to respond to inquiries or complaints from external partners
Proficient in Microsoft Office Applications
Ability to prioritize multiple tasks and resolve all concerns independently within a fast-paced environment
Creative problem-solving, extreme attention to detail, and the ability to provide professional and courteous communications to maintain client satisfaction
Preferred
Undertake additional responsibilities, special projects, and training as needed
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase