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Vail Resorts · 9 hours ago

Network Analyst

Crested Butte, CO

Full-time

Onsite

Mid Level

$63K/yr - $85K/yr

Vail Resorts is a leading company in the ski industry, offering a unique work environment in the mountains. The Network Analyst is responsible for the day-to-day operations of enterprise data communications and local systems, ensuring a seamless experience for employees and guests while prioritizing safety and guest service.

LeisureTravel

Responsibilities

Be Safe: Prioritize and ensure personal, coworker and guest safety in all aspects of your work

Adhere to company safety policies and procedures

Engage in company trainings and initiatives to support safety

Serve Others Support and administer server connectivity

Support PC technicians by providing network knowledge to assist in accomplishing tasks

Use the work ticket management system to manage start-to-finish work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI)

Provide exceptional guest service supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime

Drive Value For The Company Troubleshoot network and telecom systems

Provide local network architecture, NAC, firewall, telecom enterprise / local systems and endpoint security

Physical fiber and copper cable patching and troubleshooting; perform copper cable terminations as required

Create and maintain documentation detailing network projects, design, & configuration

Manage projects with internal stakeholders and 3rd-party vendors to add, fix, or replace existing network infrastructure both on-mountain and in resort base area(s)

Willingness to bring new ideas to team(s) for constant evaluation, improvement, and/or implementation of Vail Resorts IT systems while adhering to IT standards

Strive for continual improvement and growth by actively participating in company and IT-specific training

Ability to perform cable locates on mountain

Support PC-Techs with end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc

Do Right Follow and ensure that all users are following IT-related company procedures, guidelines and policies

Perform tasks with integrity by always doing the right thing

Do Good Engage and support the community--contribute to its success

Be Inclusive Welcome and engage with all guests and coworkers

Support and engage in the company’s diversity, equity and inclusion efforts

Have Fun Maintain a positive attitude with all aspects of the job

Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same

Qualification

Cisco network switchesExtreme network switchesAruba Mobility ControllersNetwork troubleshootingNetwork architectureGuest serviceSolution orientedTeam collaborationPositive attitude

Required

Positive, enthusiastic, and friendly

Solution oriented with desire to learn new skills

In depth knowledge of the support needs within an enterprise environment

Ability to sit and stand for long periods of time

Able to move 50 lbs (with assistance if needed)

Must be able to work a schedule that can include weekends and holidays

Ability to ski or snowboard at intermediate level

Valid US driver's license

Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Company

Vail Resorts

Glassdoor3.4

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Founded in 1992