Volunteer Engagement Specialist - State Program Admin jobs in United States
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Minnesota Department of Natural Resources · 5 hours ago

Volunteer Engagement Specialist - State Program Admin

The Minnesota Department of Natural Resources is seeking a Volunteer Engagement Specialist to support the coordination, recruitment, and retention of volunteers for community science and wildlife education programs. This role involves ensuring volunteers have a positive experience, coordinating onboarding, and supporting outreach efforts.

Government Administration
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Responsibilities

Coordinating volunteer onboarding and scheduling through the department’s volunteer management system
Responding to volunteer inquiries
Assisting with recruitment and outreach efforts
Supporting event planning and facilitation
Helping track and report volunteer participation for grant reporting purposes
Providing occasional on-the-ground support at events and classrooms
Maintaining clear, timely, and welcoming communication with volunteers and partners

Qualification

Volunteer coordinationProject managementCustomer serviceMicrosoft OfficePublic speakingEvent planningVolunteer management softwareCommunication skills

Required

A bachelor's degree in business, communications, education, sociology, or a closely related field, OR one year of related professional experience coordinating, supporting, or engaging volunteers or program participants (e.g., volunteer coordination, event support, community outreach, nonprofit or public sector programs)
Project management skills sufficient to organize and implement projects, ensure timely completion of deliverables, manage competing interests for time, and maintain attention to detail
Knowledge of volunteer coordination, recruitment, onboarding, and retention practices sufficient to support volunteers across multiple projects
Customer service skills sufficient to respond to volunteer and public inquiries in a timely, professional, and supportive manner via email, phone, and in person
Ability to build and maintain effective working relationships with staff, volunteers, partners, and members of the public from diverse backgrounds
Ability to write clear, concise, audience-appropriate communications, including volunteer instructions and surveys, outreach content, and project summaries and reports
Public speaking and facilitation skills sufficient to develop and deliver public presentations, host public events, and support trainings
Proficiency with Microsoft Office applications (including Word, Excel, and Outlook) sufficient to track volunteer data, maintain databases, and produce reports and outreach materials

Preferred

Two years of related professional experience coordinating, supporting, or engaging volunteers or program participants (e.g., volunteer coordination, event support, community outreach, nonprofit or public sector programs)
Experience using volunteer management software (such as Better Impact or similar systems) to onboard volunteers, schedule opportunities, and track hours
Coursework or experience related to wildlife, ecology, conservation, natural resources, environmental education, or participatory/community science
Experience supporting or leading events, trainings, recognition activities, or educational programs, including coordination with partners or volunteers
Ability to engage diverse communities in public programming

Benefits

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Company

Minnesota Department of Natural Resources

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The Minnesota Department of Natural Resources (DNR) works with citizens to conserve and manage the state's natural resources, to provide outdoor recreation opportunities, and to provide for commercial uses of natural resources in a way that creates a sustainable quality of life.

Funding

Current Stage
Late Stage

Leadership Team

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Mary Robison
Chief Financial Officer
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Arielle Courtney
Partnership Development Consultant
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