Glow25 · 1 week ago
Applied AI & Automation Engineer (all genders)
Glow25 is a dynamic, fast-growing beauty and pro-aging company based in Berlin. They are seeking an Applied AI & Automation Engineer to design and implement AI-powered operational workflows, enhancing efficiency across Customer Support and Operations.
Dietary SupplementsE-CommerceManufacturingPharmaceuticalRetailWellness
Responsibilities
Design, build, and own end-to-end AI-powered workflows that solve real operational challenges — from WISMO requests and subscription changes to refunds and complex support inquiries
Build and maintain connectors and tools via our integration layer, enabling AI agents to interact seamlessly with Glow25 systems
Create and optimize retrieval logic, queries, and indexing so policies and SOPs are always accessible, reliable, and up to date
Translate real business needs into scalable technical workflows that make a tangible impact in close collaboration with Customer Support, Operations, and Web teams
Take ownership of iteration, debugging, testing, and evaluation to ensure workflows are robust, reliable, and safe in production
Continuously expand and refine our automation landscape and turn new use cases into high-impact solutions
Qualification
Required
You have strong backend engineering fundamentals and enjoy building reliable, scalable systems
You're experienced in integrating APIs and designing data or process flows that connect multiple systems seamlessly
You're familiar with LLM orchestration concepts and retrieval patterns — or highly motivated to deepen your expertise in this space
You're comfortable working with established architectural patterns and enjoy implementing solutions based on guidance from senior engineers
You approach debugging and problem-solving in a structured, hands-on way and continuously iterate to improve quality and performance
Benefits
Home office? Done right. We’ve got you covered: receive a one-time €500 allowance to set up your perfect workspace.
Glow Card – your monthly treat. Get €50 every month to spend however you like – that’s €600 a year, just because.
Learning is part of the deal. Whether it’s our Glowcademy, dedicated learning time, or personal development support – we invest in you, not just in numbers.
Let’s Glow! Enjoy 40% off our entire product range – yes, everything.
Take a break – you’ve earned it. 30 vacation days + 1 personal holiday + up to 10 additional unpaid days off when you need a real reset. Oh, and New Year’s Eve? That’s a day off too!
Stay healthy, stay glowing. Our company health insurance reimburses up to €600 per year for extras like vision aids, alternative medicine, or dental cleanings.
Thinking ahead. After your probation period, we’ll contribute €600 toward your pension plan – and if you add more, we’ll top it up with an extra 20%.
Exclusive partner perks. Get access to discounts and special offers from top brands through our corporate benefit platforms.
Team spirit to go. Our Glow25 merch is more than just fabric – it’s your badge of belonging.
Culture that truly shines. For five years in a row, we’ve been recognized as a Top Company on Kununu - proof of the strong, positive, and genuine culture we live every day.
Move your way. From workouts to wellness retreats – you decide how to stay active. Choose between Urban Sports Club or Wellpass.