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Blueport · 22 hours ago

Network Support Engineer Tier 2

Walpole, MA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Blueport is seeking a skilled Network Support Engineer II who enjoys tackling complex technical challenges and ensuring reliable network performance. In this hands-on, onsite role, you’ll work closely with customers to troubleshoot intricate issues and maintain seamless connectivity for top multifamily and hospitality clients.

ConsultingInformation TechnologySoftware

No H1B

Responsibilities

Serve as the Tier 2 escalation point, resolving advanced and complex network issues

Provide guidance and support to the Tier 1 support team

Configure and manage network infrastructure, including switches, routers, firewalls, VLANs, ACLs, VPNs, and routing protocols

Monitor network performance, troubleshoot incidents, and improve security

Deploy and test new networking equipment and solutions

Collaborate with internal teams to ensure reliable, high-performance connectivity

Work onsite full-time in our Walpole office (this is not a remote position)

Qualification

Network infrastructure managementTroubleshooting network issuesNetworking fundamentalsHP & Cisco switch CLISpanish language skillsCommunication skillsProblem-solving abilities