Operations Analyst, Workforce Identity jobs in United States
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F5 · 7 hours ago

Operations Analyst, Workforce Identity

F5 is a company dedicated to enhancing the digital world through secure application management. The Workforce Identity Operations Analyst will provide operational support for identity platforms, ensuring system availability and managing access requests in a hybrid cloud environment.

Consumer ElectronicsSaaSSecurityVirtualization
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H1B Sponsor Likelynote

Responsibilities

Monitor and maintain availability of identity platforms such as Microsoft Entra ID, Okta, and Active Directory
Process access requests, troubleshoot identity-related issues, and resolve incident tickets within SLA
Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles
Ensure adherence to internal security policies and regulatory requirements (e.g., SOX, GDPR)
Support automation initiatives for identity workflows and reporting
Work closely with IT, Security, and HR teams to align operational activities with business needs
Track system health, generate operational metrics, and maintain audit-ready documentation

Qualification

Identity & Access ManagementMicrosoft Entra IDOktaActive DirectoryPrivileged Access ManagementSecurity complianceAutomation toolsTroubleshooting skillsCustomer service skillsZero Trust principlesSecurity certificationsCommunication skills

Required

4+ years of experience in Identity & Access Management operations or related IT support roles
Hands-on experience with identity platforms such as Microsoft Entra ID, Okta, and Active Directory
Familiarity with Privileged Access Management tools (e.g., CyberArk, BeyondTrust)
Strong troubleshooting skills and ability to resolve identity-related incidents
Understanding of compliance frameworks and security best practices
Excellent communication and customer service skills
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)

Preferred

Experience with automation tools (e.g., Okta Workflows, PowerShell/Python scripting)
Knowledge of Zero Trust principles and identity governance
Security certifications such as CISSP, CISM, or equivalent

Benefits

Incentive compensation
Bonus
Restricted stock units
Benefits

Company

F5 is a multi-cloud application services and security company that specializes in application security, performance, and delivery.

H1B Sponsorship

F5 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (155)
2024 (110)
2023 (211)
2022 (194)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Elliott Management Corp.
2020-11-08Post Ipo Equity
1999-06-04IPO
1998-09-24Series Unknown

Leadership Team

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François Locoh-Donou
President and CEO
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Mohan Veloo
Chief Technology Officer - Asia Pacific, China & Japan
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Company data provided by crunchbase