RICOH COLOMBIA · 2 days ago
Multi Site Customer Service Coordinator
Irvine, CA
Full-time
Onsite
Entry Level
1+ years expRicoh is an integrated solutions provider dedicated to delivering exceptional customer experiences. As an Area Customer Service Coordinator, you will support daily operations, implement new services, and foster a customer-centric environment while ensuring compliance with best practices.
Information Technology & Services
Responsibilities
Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights
Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers
Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements
Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service
Qualification
Required
High school diploma with at least 12 months of relevant work experience
Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius
Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset
Preferred
Additional education beyond high school is encouraged
Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations
Demonstrated with prior experience in customer service or related fields
Commitment to personal growth and accountability through ongoing education and development opportunities
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase