DLA Piper · 2 weeks ago
Client Accounts Administrator - PT/MT Hours
Los Angeles, CA
Full-time
Hybrid
Senior Level
$41.20/hr - $65.51/hr
5+ years expDLA Piper is a collaborative and supportive firm seeking a Client Accounts Administrator to manage top-tier billing portfolios for high-profile clients. The role involves handling complex domestic and global billing processes, providing training to team members, and ensuring effective billing support to attorneys.
AdviceLaw EnforcementLegalProfessional Services
No H1B
Responsibilities
Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments
Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers
Fields billing inquiries. Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. Meets SLA requirements for response and resolution
High level of proficiency in BillBlast and key electronic billing vendor sites, quality assurance prior to client invoice finalization, and root-cause analysis for electronic bill rejection. Pursues root-cause rejection resolution
Maintains an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. Updates and tracks change to the requirements as necessary. Able to summarize and communicate with key stakeholders
Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting
Gathers and submits accrual information based on client requirements
Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy). Includes other billing information as needed
Submits finalized invoices electronically based on client requirements
Continuously strives to improve client service and deliverables. Utilizes knowledge of the legal industry to deliver appropriate solutions to the client
Share expertise and knowledge to support team member development. Effectively engaged with all team members
Able to proxy for or with managers when additional team support is required
Drives improvements through collaboration with other departments
Engages appropriate tools and resources provided to effectively deliver assignments and meet deadlines. Manages time efficiently
Other duties as assigned
Coordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm’s and the client’s billing requirements
Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting
Liaises directly, or via assigned team support, with international counterparts to obtain accurate accrual and forecast information for monthly client reporting
Keeps U.S. Billing Timekeeper informed and follows up with international counterparts as required to ensure that engaged locations stay within budget and issues invoices timely. Initiates troubleshooting issues with finance counterparts as needed
Track and resolve tickets assigned by the Accounting Service Desk on a daily basis
Generates global client LEDES files for electronic billing based on client requirements
Qualification
Required
High School or GED
5 years of successfully managing high volume billing portfolios in a fast-paced environment
Expert level of knowledge and experience with direct billing or client accounts (to include domestic, global and e-Billing) for a law or professional services organization required
Strong computer skills including advanced proficiency in Excel and accounting system, such as Aderant
Proficiency in e-billing applications, such as Bill Blast or e-Billing Hub
Strong communication and interpersonal skills required to interact with staff and timekeepers
Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment
Must be an accurate proofreader and have strong attention to detail
Ability to troubleshoot and resolve complex problems required
Must have proven analytical skills
Ability to work independently and is able to take direction well
Preferred
Bachelor's Degree in Accounting, Finance or similar field highly preferred
Experience as a team leader preferred
Benefits
Medical/dental/vision insurance
401(k)
Company
DLA Piper
DLA Piper is a global law firm with lawyers located in more than 40 countries to helps clients with their legal needs around the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Bratt
Chief Operating Officer and Executive Director, US Operations
Andrew Dyson
UK Managing Partner
Recent News
2026-01-23
Law.asia
2026-01-23
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