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Principal AI Platform Engineer jobs in United States
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PointClickCare · 3 weeks ago

Principal AI Platform Engineer

positionCanada
timeFull-time
remoteRemote
seniorityLead/Staff
moneyCA$169K/yr - CA$188K/yr
PointClickCare is seeking a Principal AI Platform Engineer to focus on building the infrastructure that connects AI systems with existing products. This role involves designing and maintaining the core infrastructure layer for GenAI products and ensuring seamless delivery of AI-generated insights into agent workflows.
Elder CareEnterprise SoftwareHealth CareSaaSSoftwareWeb Browsers
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Growth Opportunities

Responsibilities

Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools
Implement secure access controls and authentication mechanisms integrated by default into the AI platform components
Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure
Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications
Optimize infrastructure for scalability, high availability, cost efficiency for production workloads

Qualification

AI platform infrastructureKubernetesObservability frameworksVector databasesCI/CD pipelinesContainer securityAuthentication frameworksReal-time performanceAI IDEsSGLangVLLM

Required

Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security
Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow)
Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs

Preferred

Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads
Experience with CI/CD pipelines and automation for AI model deployment and platform operations
Strong knowledge of authentication and authorization frameworks integrated into AI platforms

Benefits

Bonus
Benefits

Company

PointClickCare

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PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care.
dateFounded in 1995
location
Mississauga, Ontario, CAN
people-size1001-5000 employees
web-link
http://www.pointclickcare.com

Funding

Current Stage
Late Stage
Total Funding
$229.98M
Key Investors
Hellman & FriedmanDragoneer Investment GroupJMI Equity
2022-04-01Secondary Market
2021-01-06Private Equity
2018-02-28Private Equity· $144.91M

Leadership Team

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Dave Wessinger
CEO and Co-founder
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Angelo Papatheodorou
Senior Vice President Of Sales
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Recent News

PR Newswire
PointClickCare Secures Best in KLAS Award for Seventh Consecutive Year, Cementing Leadership in Senior Care Technology
2026-02-04
HospitalManagement.net
PointClickCare unveils AI-powered Referral Advisor for skilled nursing facilities
2026-01-16
PR Newswire
PointClickCare Expands AI-Powered Suite of Solutions with Launch of Referral Advisor
2026-01-14
Company data provided by crunchbase