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Blue Shield of California · 2 hours ago

Collaboration Engineer, Consultant

El Dorado Hills, CA, United States

Full-time

Hybrid

Senior Level

$134K/yr - $202K/yr

7+ years exp

Blue Shield of California is seeking a highly skilled Collaboration Engineer to join their dynamic IT team. The ideal candidate will manage and optimize the Microsoft 365 environment, ensuring seamless communication and collaboration through various tools and services.

Financial ServicesHealth InsuranceNon Profit

No H1B

Responsibilities

Design, implement, and manage Exchange Hybrid and Exchange Online environments

Ensure the smooth operation and maintenance of Microsoft Teams, OneDrive, SharePoint, and other collaboration tools

Utilize Copilot to enhance productivity and streamline workflow processes

Manage and maintain email archiving solutions, ensuring data integrity and compliance

Troubleshoot and resolve issues related to M365 services and collaboration tools

Develop and maintain comprehensive documentation for configurations, processes, and procedures

Collaborate with other IT teams to integrate M365 services with existing infrastructure

Stay up-to-date with the latest M365 features, updates, and best practices

Conduct training and provide support to end-users to maximize the utilization of M365 services

Perform regular system monitoring, audit and generate reports on system performance and usage

Qualification

Exchange Hybrid managementExchange Online managementMicrosoft 365 collaboration toolsEmail archiving solutionsPowerShell scriptingServiceNow familiarityTroubleshooting skillsAgile environment experienceNetworking conceptsVirtual machine managementOther collaboration toolsSecurity compliance familiarityCommunication skillsTeam collaborationDocumentation skillsIndependent work ability

Required

Typically, requires a college degree or equivalent experience and minimum 7 years of prior relevant experience

Proficiency in Microsoft Teams, OneDrive, SharePoint, and other M365 collaboration tools

Experience with Copilot and its integration into workflow processes

Strong knowledge of email archiving solutions and best practices

Experience with virtual machine (VM) systems management

Strong understanding of MS Windows Server systems

Excellent troubleshooting and problem-solving skills

Strong verbal and written communication skills

Ability to work independently and collaboratively within a team

Experience with PowerShell scripting for automation and management of M365 services

Familiarity with security and compliance requirements related to M365 services

Understanding of networking concepts and their relation to M365 services

Preferred

Minimum of 5 years of experience in managing Exchange Hybrid and Exchange Online environments preferred

Familiarity with ServiceNow for IT service management

Experience working in an Agile environment

Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, or similar are highly desirable

Experience with other collaboration tools such as Slack, Zoom or Webex