TEKsystems · 3 days ago
Business Process Analyst
Lansing, MI
Full-time
Hybrid
Mid Level
$50/hr - $60/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Business Process Analyst to gather and document business requirements, facilitate meetings, and provide training to enhance process improvement and ensure effective communication between stakeholders.
Information Technology
Responsibilities
Gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community
Working with the project team and stakeholders to examine existing and future-state business processes, data, and systems
Providing training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailoring existing content and processes to the business area needs
Facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements
Adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of the project
Understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project
Understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements
Providing information and analysis for Build vs. Buy project decisions
Understanding project specific benefits and related impact of changes to project scope or business requirements
Ensuring SEM deliverables for the project that are a responsibility of the BPRS are completed, reviewed, and approved in alignment with area processes
Working directly with project team including user interface/user experience (UI/UX) solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution
Qualification
Required
Experience mentoring others
Proven track record in business analyst/quality assurance process and process improvement in an Agile environment using Azure DevOps
Strong oral/written communication skills
IT Business Analyst experience
Training background (experience using training/teaching tools such as Figma, Visio, etc)
Quality Assurance knowledge/testing experience
Azure DevOps Knowledge (comfortable with creating epics/features for projects)
Experienced with as-is/to-be processes and content creation
Experience with creating product roadmap
Agile experience
Experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications
Experience documenting requirements in the form of user stories and acceptance criteria
Experience developing and maintaining technical documentation
Ability to effectively communicate with technical and non-technical stakeholders
Bachelor Degree
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase