TEKsystems · 14 hours ago
Remote Customer Service Representative
TEKsystems is a leading provider of business and technology services, and they are seeking Remote Customer Service Representatives to support customer outreach campaigns. In this role, you will engage with customers to provide information, support, and route inquiries to the appropriate teams in a fast-paced environment.
Information Technology
Responsibilities
Make outbound calls through our automated dialer as part of specific mortgage‑related campaigns
Receive and handle inbound customer calls
Identify customer needs and route them to the correct department
Follow scripted call flows while maintaining professionalism and strong customer engagement
Adapt as campaigns change based on business needs
Qualification
Required
High School Diploma or GED
1–2+ years of outbound customer service or call center experience
Prior outbound dialing experience (comfortable handling rejection)
Ability to work in a high‑volume, fast‑paced environment and multitask effectively
Preferred
Mortgage, Banking, or Financial Services experience
Telemarketing, Collections, Timeshare, or phone‑based sales experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase