LPL Financial · 4 hours ago
VP, Advisor Experience Technology, Rapid Response Team
LPL Financial is a leading wealth management firm in the U.S. seeking a VP of Advisor Experience Technology for their Rapid Response Team. The role involves overseeing the stability and operational excellence of LPL’s Advisor Platform, driving technology improvements, and leading a team to resolve high-priority stability issues.
FinanceFinancial Services
Responsibilities
Oversee the Advisor Experience Rapid Response Team (RRT) — an elite “tiger team” of senior engineers dedicated to resolving production incidents, advisor escalations, and other high-priority stability issues
Partner with business and operations leaders to translate advisor impact into actionable technology improvements
Provide leadership to deliver tactical production changes to remediate root causes of incidents
Establish OKRs and measurements of success related to overall Advisor Experience resilience and Rapid Response Team effectiveness
Qualification
Required
10+ years of progressive experience in technology leadership roles, with significant experience in enterprise-scale platform operations or engineering
5+ years managing high-severity incidents and rapid response efforts
Ability to make quick, informed decisions during high-stakes incidents
Understands interdependencies across platforms and anticipates downstream impacts
Works effectively across engineering, operations, and business teams
Skilled at root cause analysis and implementing sustainable fixes
Drives process enhancements and automation to reduce future incidents
Preferred
Financial Services Experience or wealth management technology
AWS Certified Solutions Architect, ITIL, or SRE-related certifications (preferred)
Experience with CI/CD pipelines and infrastructure-as-code
Managing executive updates during outages
Proven track record introducing modern reliability practices (e.g., chaos engineering)
Benefits
401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Company
LPL Financial
LPL Financial provides investment solutions and tools for independent financial advisors.
H1B Sponsorship
LPL Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO
Recent News
2026-01-13
2026-01-12
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