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CardWorks · 3 days ago

Senior Communications Specialist

Woodbury (Long Island)

Full-time

Onsite

Mid, Senior Level

$85K/yr - $105K/yr

4+ years exp

CardWorks is a diversified consumer finance service provider, and they are seeking a Senior Communications Specialist to support their Communications team. This role involves executing internal and external communication initiatives, monitoring analytics on campaigns, coordinating events, and handling various administrative tasks.

Financial Services

Responsibilities

Assist in drafting, editing, and distributing a variety of different content to support internal communications efforts across various channels and platforms (email, intranet, Teams)

Help manage intranet updates, including posting content, uploading resources and refreshing pages

Support employee engagement initiatives, including recognition programs and culture campaigns

Create and maintain internal email templates and graphic assets (PoliteMail, Canva, Adobe Suite)

Build and administer various internal intake forms including RSVPs, surveys, and request forms (MS Forms, Lists, and other apps)

Assist with monitoring, collecting and organizing engagement metrics for communications reporting

Support maintenance of distribution lists, helping ensure employees are properly segmented for targeted messaging

Support earned and paid media coverage by leveraging platforms like Qwoted to secure earned media coverage and recommending the cost ROI of paid media opportunities across CardWorks and company’s wholly-owned subsidiaries

Assist with award submissions and conference opportunities, create and maintain calendar for both, identifying the appropriate partners and participates across the organization to help execute

Monitor media channels and generate insightful coverage reports

Assist with outreach to media outlets, podcasts, influencers, and building strategic partnerships to grow brand awareness and paid and earned media placements

Provide logistical support for corporate events such as town halls, appreciation days, and in-office celebrations

Support Events Manager coordinate venue bookings, catering, support and volunteer staff, vendors, and technology setup for virtual, hybrid, and in-person events

Assist in creating and distributing event communications (invites, agendas, follow-up summaries)

Maintain content calendars, project trackers, and monitor deliverables for internal and external communications projects and initiatives

Manage team calendars, schedule meetings with key stakeholders, and prepare agendas

Onboard new vendors and maintain existing vendor relationships and records

Track invoices and process expense reports as needed

Organize and maintain communication assets, templates, and archives

Qualification

Public RelationsMedia RelationsCommunicationsMicrosoft365Adobe SuiteEvent PlanningContent WritingAnalytical SkillsInterpersonal SkillsCreative Mindset

Required

Bachelor's degree and four (4) to five (5) plus years of experience in Communications, Public Relations, Marketing, Journalism or related field preferred

Exceptional writing and interpersonal communication skills

Proficiency with Microsoft365 applications (Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint)

Experience with media relations and basic design concepts and tools/applications (Canva, Adobe Suite) is preferred

Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment

Ability to work both independently and as a collaborative team player, and appropriately with stakeholders from various levels and areas of an organization (internally and externally)

Detail-oriented with strong time management, critical thinking, organizational, and analytical skills along with excellent interpersonal skills

Interest in corporate events and employee engagement programs

Proficient public speaking abilities

Solid command of writing essentials for the business environment

Ability to translate complex messages and concepts into digestible, broad-reaching communications

Content writing experience with an understanding of various communications channels and platforms and the ability to create appropriate content

Ability to gather, analyze, and report out data and metrics as a valuable story

Strong problem solving, critical thinking, and judgement skills

Effective planning, organizational, and time management skills

Creative mind-set with a strategic vision

Detail-oriented with an eye for accuracy, consistency, and adherence to brand standards

Ability to work under pressure and meet tight deadlines

Benefits

Competitive Pay, including a Bonus Target or Variable Pay Incentive Program

Benefits Package -Medical, Dental, and Vision (plus much more)

401(k) Plan with Company Match

Short- & Long-Term Disability

Wellness Programs

Group Life and AD&D Insurance

Paid Vacation, Sick Days and bank Holidays

Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition