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MVP Health Care · 3 days ago

Professional, Product Success Analyst

Rochester, NY

Full-time

Hybrid

Mid, Senior Level

$94K/yr - $125K/yr

5+ years exp

MVP Health Care is on a mission to create a healthier future for everyone. The Product Success Analyst will convert strategic product decisions into operational requirements, document process changes, and collaborate with teams to implement and manage product lifecycle management tools.

Health CareHealth InsuranceInsuranceMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Convert strategic product decisions and planning into operational and digital requirements and executable work packages. Lead requirements sessions with key business subject matter experts (SMEs)

Document process changes, gaps, and technical support required to implement our product strategy across MVP departments and teams

Collaborate with other Product Success Analysts and the Director of Product Implementation & Operations to thoroughly plan product implementation across the organization

Assist with the implementation and configuration of a product lifecycle management tool, including defining requirements, supporting data migration, and ensuring alignment with business processes

Partner with technology teams to integrate lifecycle management capabilities into existing systems and workflows

Support training and adoption efforts for lifecycle management processes and tools across business units. Utilize relational databases to assess customer or group impact for incidents

Prepare detailed analyses and reports for internal stakeholders, focusing on product implementation and lifecycle management. Ensure transparent communication across departments by comprehending and addressing business requirements

Represent the department on committees and project teams. Lead and manage table creation and updates related to product information. Perform other duties as assigned

Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer

Qualification

SQLData analysisFACETSMicrosoft Office SuiteHealthcare systems knowledgeAnalytical skillsCuriosityOrganizational skillsTeam collaborationCommunication skills

Required

Bachelor of Science in Computer Science, Healthcare Administration, Business Management, or a related field. Equivalent experience in a healthcare organization (5-10 years) is also accepted

The availability to work full-time, hybrid

Proficiency in utilizing query tools to extract or investigate data from relational databases, with a strong focus on SQL and data analysis

Experience with large-scale implementation and planning efforts or roadmap development

Capability to manage multiple assignments with a high level of autonomy and independence

Data analysis experience, particularly with FACETS

Proficiency in the Microsoft Office Suite and relational databases

Strong analytical skills

Understanding of healthcare systems, including eligibility files, system error files, and system intake files

Highly organized and adept at quickly diagnosing issues and potential failure points

Ability to analyze and compare data files/information between systems

Ability to capture, document, and present decisions, requirements, and work efforts

Curiosity to foster innovation and pave the way for growth

Humility to play as a team

Commitment to being the difference for our customers in every interaction

Benefits

Growth opportunities to uplevel your career

A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team

Competitive compensation and comprehensive benefits focused on well-being

Company

MVP Health Care

Glassdoor3.3

MVP Health Care is a health care insurance provider for individuals, families, and companies.

Founded in 1982

Schenectady, New York, USA

1001-5000 employees

https://www.mvphealthcare.com

H1B Sponsorship

MVP Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)