Bloomreach · 1 week ago
Senior Product Manager - Email Messaging
Bloomreach is building the world’s premier agentic platform for personalization. The Senior Product Manager, Channel Delivery - Email, will own the channel delivery for Bloomreach Engagement, ensuring reliable and compliant email deliverability through in-house capabilities and third-party integrations.
Information TechnologyMarketing AutomationSoftwareWeb Development
Responsibilities
Own technical partnerships with our email delivery vendors -
Manage relationships with existing email service providers (ESPs) and inbox technology partners through regular syncs, daily updates, and proactive communication
Identify new vendors to continue improving cost, reliability, and inbox placement and deliverability
Escalate feature requests, influence vendor roadmaps, and drive implementation of improvements on the vendor side
Collaborate with vendors to stay ahead of industry best practices related to deliverability, authentication, reputation management, and performance optimization
Onboard and manage all email delivery vendors across all regions
Lead implementation of email integrations in collaboration with Engineering teams
Prioritize email channel delivery features and define, manage, and execute the product roadmap
Identify opportunities to enhance the Email API and delivery-related capabilities to maximize deliverability, reliability, cost efficiency, and throughput
Identify enhancements for email delivery monitoring, analytics, and alerting (e.g., bounce handling, spam complaints, inbox placement, latency, and throttling)
Identify opportunities to productize deliverability workflows, operational tooling, and reputation management processes
Develop a roadmap for new email-related capabilities to support upmarket growth and vertical expansion within Engagement
Identify opportunities to leverage latest advancements of AI in the field of email
Be a champion and domain expert for email internally, owning the business outcomes associated with email and supporting the sales and marketing motions
Serve as the subject-matter expert for email delivery, providing guidance and support to Sales, Account Management, Marketing, Product Marketing, Deliverability Services, and Customer Success teams
Support large enterprise deals with deep product expertise, technical validation, and customer-specific request handling
Collaborate closely with Delivery Services to understand operational challenges, customer needs, and feedback from the field
Gather, synthesize, and prioritize client and prospect feedback related to email performance and deliverability improvements
Stay current on global email compliance regulations and industry standards (e.g., CAN-SPAM, GDPR, CASL, Apple Mail Privacy Protection, Google/Yahoo sender requirements)
Translate compliance and ecosystem changes into product requirements and platform capabilities
Qualification
Required
4–7+ years of experience in B2B SaaS Product Management, preferably in MarTech, messaging, or infrastructure-heavy platforms
Proven experience managing third-party vendor relationships, ideally with ESPs, inbox technology providers, or email infrastructure vendors
Strong familiarity with email delivery ecosystems, including ESPs, inbox providers, and the technical and compliance challenges of large-scale email
Deep understanding of email deliverability mechanics, sender reputation, authentication standards, and observability/monitoring tooling
Solid grasp of APIs and distributed systems related to message delivery
Experience collaborating with cross-functional teams across Product, Engineering, Sales, and Customer-facing organizations
Comfortable operating in a fast-paced, globally distributed environment with evolving priorities
Benefits
Health care including medical, dental, and vision insurance
401k Plan with employer contribution
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!*
Company
Bloomreach
Bloomreach is a developer of a cloud-based software that connects both customer and product data to personalize all customer touch-points.
H1B Sponsorship
Bloomreach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (9)
2022 (13)
2021 (8)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$452MKey Investors
JP Morgan ChaseGoldman Sachs Asset ManagementSixth Street
2022-10-04Debt Financing· $30M
2022-02-23Series F· $175M
2021-01-26Series E· $150M
Recent News
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2026-01-16
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2026-01-09
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