CardWorks · 2 days ago
AVP External Communications
CardWorks is a diversified consumer finance service provider, and they are seeking an Assistant Vice President, External Communications to lead initiatives that amplify the company's brand and reputation. The role involves developing media relations strategies, creating compelling content, and supporting executive visibility while collaborating across various internal teams.
Financial Services
Responsibilities
Develop and execute media relations strategies that deepen awareness of CardWorks, Merrick Bank, and our branded credit cards (Merrick Bank & Ollo) across key national, financial, trade, and consumer press
Execute comprehensive awards submission program to elevate brand awareness and industry credibility
Identify conferences for company’s participation
Create compelling pitches, press releases, bylines, op-eds, and other media materials
Cultivate and maintain relationships with key journalists, podcasters, and influencers
Drive proactive storytelling tied to business priorities, credit access, financial inclusion, and regulatory trends
Partner with internal teams and external research firms to develop branded research (surveys, whitepapers, studies) that position the company as a leader in consumer finance and near-prime credit
Transform insights into content that fuels media coverage, investor interest, and B2B awareness
Support external platforms for senior leadership including CEO interviews, LinkedIn content, speaker opportunities, and awards programs
Develop messaging and briefing documents to ensure executives shine across media and public appearances
Support response strategies related to issues, risks, crises, or regulatory shifts
Help build the corporate narrative and messaging architecture
Work cross-functionally with internal partners across Legal, Investor Relations, HR, Marketing, Risk, and Product to ensure alignment on external communications
Bring fresh perspective and "outside the box" thinking to continuously evolve our approach
Qualification
Required
Ten (10) + years of experience in media relations, public relations, corporate communications, journalism, or related fields, preferably in financial services, fintech, payments, or regulated industries
Bachelor's degree in Communications, Public Relations, Journalism, or Business, required
Demonstrated ability to deliver earned media results at the national and trade level
Experience creating strategic communications plans and executing hands-on deliverables
Exceptional writing and storytelling skills, with an ear for brand voice and accuracy
Strong project management and stakeholder engagement skills; proven ability to build consensus in matrixed environments
Self-starter who brings both creative and critical thinking to the table
Ability to thrive in ambiguity and handle multiple priorities in a fast-paced organization
Preferred
Masters degree, a plus
Benefits
Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
Benefits Package -Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition
Company
CardWorks
Cardworks is a service provider provides comprehensive service and support to bankcard issuers.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Parthenon Capital Partners
2022-02-15Private Equity
2017-08-01Private Equity
Recent News
2025-10-03
2025-10-01
2025-05-10
Company data provided by crunchbase